Executive Assistant

KeyBank; Brooklyn (OH); On-site; USD 38,000 - 58,000; Full time

Job summary

KeyBank is seeking an experienced Executive Assistant to support the Wealth Management Regional Executive in Brooklyn, OH. The role requires managing a high-volume, fast-paced calendar, coordinating meetings and travel, and ensuring seamless office operations while maintaining strict confidentiality.

Key responsibilities include preparing agendas, handling communications, reports, and presentations, coordinating events, and ensuring timely invoicing and cross‑team coordination.

Qualifications

• High school diploma required.
• Minimum of five years of administrative experience or equivalent business experience.
• Strong organizational and client service skills.
• Attention to detail and ability to prioritize multiple tasks.
• Advanced PC skills including Outlook, Word, Excel and PowerPoint.
• Excellent verbal and written communication and confidentiality.
• Willing to interact with senior executives and maintain discretion.

Responsibilities

• Manages competing priorities in a fast-paced environment.
• Calendar management, correspondence, client interactions, expense reports, travel arrangements, and HR needs.
• Coordinating meetings, video conferencing and room setup; prepare agendas and materials.
• Coordinates events with thorough planning and research for high-quality results.
• Review and prioritize incoming calls and documents; resolve complex matters with limited direction.
• Prepare reports, meeting outlines, and presentations; support network projects.
• Process invoices from contractors, consultants and vendors accurately and timely.
• Distribute materials to teams and ensure critical dates and deliverables are met.

Skills

Organizational skills

Attention to detail

Communication skills

Confidentiality

Team collaboration

Problem solving

Education

High school diploma

Undergraduate degree

Tools

Outlook

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Location

4900 Tiedeman Road, Brooklyn Ohio

Provide proactive executive assistance to the Wealth Management Regional Executive. Performs advanced and diversified assistance including high level support in managing a high volume of competing priorities in a fast-paced environment, prioritization and coordination of Executive's schedule, actively involved in understanding the business to align Executive's time and needed resources to the business priorities, organizes and handles various administrative functions to keep the office running efficiently. May supervise other administrative assistants.

Essential Job Functions

• Manages competing priorities in a fast-paced environment.
• Responsible for calendar management, communication and correspondence, client interactions, expense reports, travel arrangements, and human resource needs including requisition management and time and attendance.
• Responsible for meeting coordination, video conferencing and scheduling and organizing proper room setup as needed. Prepare agendas and materials for meetings.
• Coordinates events in a manner that includes thorough planning and research to result in completed assignments of the highest quality.
• Reviews and prioritizes incoming calls, requests, communications and documents. Takes initiative to research, summarize and resolve matters of reasonable to high complexity with limited direction. Asks appropriate clarifying questions, exercises judgment and provides information as appropriate.
• Works independently on more routine projects after acquiring initial experience.
• Assists with creation of reporting, meeting outlines, presentations and could be involved in Network projects and new initiatives.
• Responsible for the accurate & timely processing of invoices, from contractors, consultants & vendors.
• Communicate with & distribute material to other business lines & support groups ensuring all teams are keyed in on critical dates & deliverables.
• Completes a variety of special assignments and projects. Able to establish objectives, setting and adjusting priorities, efficiently managing time, gaining cooperation and participation from others through effective collaboration, monitoring progress, problem-solving, and implementing plans.
• Improves processes and procedures by evaluating current state and investigating best practice options for better efficiency and effectiveness.

Required Qualifications

• High school Diploma
• Minimum of five years of administrative experience and or equivalent business experience
• Very strong and proven organizational and client service skills.
• Demonstrated attention to detail and ability to prioritize and manage multiple tasks.
• Advanced PC skills including Outlook, Microsoft Word, Excel and PowerPoint.
• Excellent attention to detail, organization and accuracy in work.
• Excellent verbal and written communication skills and ability to work in a team environment.
• Demonstrated ability to follow through on assignments, solve problems, and make decisions.
• Adept at interacting with senior executives; willing to provide assistance proactively or upon request.
• Flexible, adaptable; willing to embrace change.
• Maintain strict confidentiality of documents and information.

Preferred Qualifications

• Undergraduate degree
• Financial Services experience
• Takes initiative and works independently on routine and more complex matters.

COMPENSATION AND BENEFITS

This position is eligible to earn a base hourly rate in the range of $27.40 - $41.83 per hour. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes incentive compensation which may include production, commission, and/or discretionary incentives.

Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Job Posting Expiration Date: 11/11/2026

KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing [e-mail].