Executive Assistant & Data Operations Specialist

Center For Improving Youth Justice; Braintree (MA); Hybrid; USD 58,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement plan participation

Job summary

Center For Improving Youth Justice is seeking an Executive Assistant to provide high-level administrative support to the Executive Director & CEO. The role blends calendar management, travel planning, and board-meeting coordination with hands-on data quality assurance and PbS Help Desk duties.

The ideal candidate thrives in a fast-paced, service-oriented nonprofit environment and can switch between strategic tasks and technical troubleshooting.

Qualifications

• Bachelor's degree or equivalent experience preferred.
• 2+ years in admin, executive support, or customer service; nonprofit experience a plus.
• Comfort using Excel or similar tools for basic data quality review.
• Experience troubleshooting hardware/software issues (mobile devices, CMS or webinar platforms) or willingness to learn.
• Strong written communication and ability to produce polished materials.
• Excellent organizational skills and ability to manage multiple priorities.

Responsibilities

• Provide high-level executive and administrative support to the CEO, including calendar management and travel arrangements.
• Coordinate logistics for board and committee meetings, including agendas and minutes; support internal communications.
• Monitor national data collection activities and ensure accuracy and completeness of submissions.
• Oversee configuration, inventory, and troubleshooting of Android devices used for data collection.
• Answer Help Desk calls and emails; direct users to documentation and escalate complex inquiries as needed.
• Deliver professional, responsive customer service and uphold CIYJ's relationship-first culture.

Skills

Calendar management

Executive support

Customer service

Written communication

Data quality review

Troubleshooting

Education

Bachelor's degree preferred

Tools

CMS platforms

Webinar platforms

Job description

Center For Improving Youth Justice is seeking an Executive Assistant to provide high-level administrative support to the Executive Director & CEO. The role blends calendar management, travel planning, and board-meeting coordination with hands-on data quality assurance and PbS Help Desk duties.

The ideal candidate thrives in a fast-paced, service-oriented nonprofit environment and can switch between strategic tasks and technical troubleshooting.