Executive Assistant

Globaltize; United States; Remote; USD 55,000 - 96,000; Full time

Job summary

Globaltize seeks an experienced executive assistant to support a founder across a high-energy field-services and related venture. You will own inbox operations, triage requests with context, and draft communications in the founder’s voice from a PST-aligned schedule.

You will protect executive time, manage travel and expenses, and coordinate cross-venture conversations with confidentiality and tact. Strong written English and tech fluency are essential.

Qualifications

• Proven experience directly supporting a founder or senior executive in fast-paced environments.
• Willingness to push back constructively and ask clarifying questions.
• Calm, even-keeled demeanor under high pressure.
• Flawless written English with precise tone control.
• Independent judgment to distinguish opportunities from noise and maintain confidentiality.
• Proficiency with Google Workspace, MS Office, calendar scheduling tools, and expense platforms (Concur, Ramp).
• Ability to work full-time aligned with U.S. Pacific Time (PST).

Responsibilities

• Own inbox operations end-to-end: triage, draft, and send routine emails in the executive’s voice within six months.
• Execute context-first triage by gathering critical details before escalation.
• Identify high-value opportunities and separate them from low-priority tasks.
• Protect executive time by enforcing a disciplined schedule with focus days and blocks.
• Maintain communication integrity with precise proofreading and tone checks.
• Track delegated tasks and document non-compliance for proactive handling.
• Coordinate travel plans, itineraries, and expense tracking.
• Navigate cross-business discussions and maintain ownership of primary inbox.
• Escalate only high-priority issues, especially financial, contractual, or personal data matters.

Skills

Executive support

Direct communication

Resilience

Written English

Triage discretion

Tech proficiency

PST hours

Multi-company coordination

Tools

Google Workspace

MS Office

Calendar tools

Concur

Ramp

Job description

• Schedule/Timezone: Monday to Friday, U.S. Pacific Standard Time (PST) hours


• Location: 100% Remote (Latin America Candidates Only)

Overview

Are you a sharp, proactive operational partner who thrives on bringing structure, clarity, and discipline to a high-energy founder?

This role supports the founder and executive leader of a premier field-services and commercial plumbing business alongside a secondary, lower-touch venture. Rather than traditional administrative schedule-management, this position acts as the primary filter, operational force-multiplier, and communication anchor for a high-performing leader who excels in high-pressure deal-making and problem-solving. We are looking for an assertive, highly discerning assistant who can take complete ownership of daily communication, protect executive focus, and turn operational noise into organized, actionable insight.

Key Responsibilities

• Own Inbox Operations End-to-End: Triage incoming correspondence, filter noise, and learn to draft and send routine emails directly in the executive’s voice within six months.


• Execute Context-First Triage: Apply an \"ask the next question\" standard to gather critical context (property history, addresses, key decision-makers, opportunity scale) before bringing items to the executive.


• Identify High-Value Opportunities: Distinguish critical business requests and high-scale opportunities (property management, new territories, service escalations) from generic cold outreach or low-priority tasks.


• Protect Executive Time & Rhythm: Strictly enforce an established weekly schedule, including protected focus days, field-work mornings, and office blocks, permitting deviations only with explicit sign-off.


• Maintain Communication Integrity: Draft, proofread, and tone-check outgoing written communications to ensure accuracy, professionalism, and appropriate nuance.


• Monitor Accountability & Delegation: Calmly and factually track delegated tasks, documenting non-compliance early so issues can be handled strategically rather than reactively.


• Manage Travel & Expenses: Coordinate end-to-end travel arrangements, itineraries, and expense tracking platforms (Concur, Ramp).


• Cross-Business Coordination: Maintain full ownership of the primary business inbox while remaining fluent across both related ventures to navigate overlapping discussions seamlessly.


• Strategic Escalation: Serve as a strict gatekeeper, escalating only high-priority issues, specifically anything involving financial commitments, contracts, off-hours scheduling, personal contact details, or personnel matters.

Must-Have Requirements

• Executive Support Experience: Proven track record directly supporting a founder or senior executive, preferably in fast-paced, hands-on industries (trades, field services, or operational businesses) over rigid corporate environments.


• Assertive & Direct Communication: Willingness to push back constructively, ask blunt clarifying questions, and offer honest feedback without default deference.


• Resilience Under Pressure: Even-keeled demeanor capable of handling fast-paced, demanding, or terse moments calmly and professionally.


• Exceptional Written English: Flawless spelling, grammar, and a keen ear for tone control and message refinement.


• High-Level Triage & Discretion: Independent judgment to differentiate between genuine opportunity, routine operational needs, and cold sales pitch noise, while maintaining absolute confidentiality.


• Technical Proficiency: Mastery of Google Workspace, MS Office, modern calendar scheduling tools, and expense platforms (Concur, Ramp).


• Availability: Ability to work full-time hours aligned with U.S. Pacific Standard Time (PST), Monday through Friday.

Nice-to-Have Requirements

• Prior experience supporting a multi-company founder or serial entrepreneur.


• Familiarity with the trades, plumbing, or field-service industries.


• Experience working alongside executives who utilize hands-off, SOP-driven management frameworks.

Why Join Us

This is not a standard, passive administrative role. It is a strategic partnership where your gatekeeping and operational discipline directly drive business growth. You will enjoy the stability of a reliable Monday-through-Friday schedule with fully protected weekends, a competitive USD hourly rate, and the dynamic environment of working directly with an accomplished entrepreneur. If you take pride in bringing calm organization to fast-moving operations and being the indispensable right hand to a founder, this is the perfect place to make your mark.