Executive Assistant

Uncommunity; San Mateo (CA); On-site; USD 120,000 - 130,000; Full time

Job summary

An innovative company is seeking a proactive Executive Assistant to support its CEO and executive team. This role requires exceptional communication skills, time management, and organizational abilities to manage complex schedules and facilitate effective collaboration. The ideal candidate thrives in a dynamic environment, adapting to changing priorities while maintaining a positive outlook. With a focus on building relationships and ensuring seamless operations, this position offers an exciting opportunity to contribute to a close-knit team dedicated to excellence. If you are ready to take on a challenging yet rewarding role, this is the perfect fit for you.

Benefits

20 days PTO

Company-subsidized medical insurance

Flexible Spending Accounts

Equity program

401K program

Parental leave

Life and disability insurance

Annual stipend for personal development

Qualifications

• Proven experience as an Executive Assistant, preferably for VP-level leaders.
• Strong proficiency in Microsoft Office and G Suite.

Responsibilities

• Manage the CEO's calendar and prioritize commitments effectively.
• Coordinate global travel logistics for the CEO and CFO.

Skills

Communication Skills

Time Management

Organizational Skills

Integrity and Discretion

Adaptability

Relationship Building

Education

5+ years as Executive Assistant

Experience supporting VP-level leadership

Fluency in Korean

Tools

Microsoft Office

G Suite

Job description

Sendbird is on a mission to build the AI workforce of tomorrow. Sendbird is the omnichannel AI agent platform enterprises choose to elevate the customer experience by initiating autonomous support & sales conversations, keeping humans in the loop for complex inquiries, and re-engaging customers with proactive business messages. Trusted by 4,000+ of the world’s most popular apps—including industry leaders like Match Group, Rakuten, Yahoo, and Coupang—Sendbird powers over 7 billion messages every month.

We are looking for a proactive Executive Assistant to support our CEO and the scheduling needs of our executive team. This role will need to be onsite in our San Mateo office most days, and you need to be willing to flex your working hours to accommodate the business needs of a CEO who frequently travels internationally. We are a close-knit company of 220 people who operate with grit, respect, and collaboration.

What You Will Do

1. Serve as Master Calendar Optimizer. Support the CEO and other executives in managing their time and schedule by communicating and prioritizing relentlessly.
2. Ensure the CEO is focused on the highest priorities, including time for strategy, thinking, and connecting with team members.
3. Act as the first line of contact, provide assistance to key customers, partners, and investors.
4. Ensure the CEO is informed of and prepared for upcoming commitments and responsibilities and following up appropriately.
5. Initiate and respond to correspondence as authorized by the CEO.
6. Support all facets of the CEO’s complex and detailed global travel, including but not limited to owning logistics, itineraries, meeting agendas, and coordination. Support CFO travel as needed with logistics, itineraries, and expense reporting upon return.
7. Assist in, drive, or manage event planning as needed.
8. Promote a positive corporate image by professionally representing the CEO responsively and positively, internally and externally.

Who You Are

1. You have excellent written and verbal communication skills. Typos and poor grammar make you cringe.
2. You are a master of time management and have a keen sense of prioritization.
3. You are laser-focused on details and have high-level organizational skills.
4. You have unquestionable integrity and discretion. Your references confirm your ability to maintain a high level of confidentiality.
5. You self-direct and execute with little supervision on time-sensitive projects.
6. You find fulfillment in the unpredictable. You have the capacity to handle tight deadlines and last-minute changes and adapt quickly while remaining positive.
7. You are high-energy and thrive in a motivated, fast-moving team.
8. You are profoundly relationship-oriented and value building relationships up, down, and across organizations.
9. You anticipate needs before they arise and ensure everyone is as prepared as possible for efficient and successful collaboration.

What You Offer

1. 5+ years of experience as an Executive Assistant; experience supporting VP-level leadership preferred.
2. Proficient in Microsoft and G Suite; ability to pick up new tools, evaluate them, weigh the pros/cons, and optimize one’s work style.
3. Experience working in high-growth environments; startup experience preferred.
4. Fluency in Korean is a plus.

Our US benefits include (but are not limited to)

1. 20 days PTO, 13 paid US company holidays, 5 sick days, 1 volunteer day, plus 2 rest/rejuvenation days and birthday day off.
2. Company-subsidized medical, dental, and vision insurance (100% for the employee, 80% for dependents).
3. Flexible Spending Accounts or Health Savings Accounts, depending on your selected health insurance plan.
4. Equity program.
5. 401K program.
6. Parental leave.
7. Life and disability insurance.
8. Be Your Best Self: An annual stipend of $3,500 (prorated by start date) for expenses ranging from professional development classes and training, to personality assessments, gym memberships, books, fitness classes, mental health services and massages.

Pay Transparency

We set standard ranges for all roles based on function, level, and geographic location for cash compensation. A reasonable estimate of the current salary range for this role is $120,000 - $130,000. This range is specific to the San Francisco Bay market.

Flexible Work Policy

We offer a flexible work schedule at Sendbird. We also value collaboration and relationship building. With those values in mind, we require all employees within an hour's commute range of their local office to gather with their team in the office three days per week as a minimum.

What diversity and inclusion mean to us

There is no such thing as a perfect candidate and the best employees come from a wide range of backgrounds, experiences, and skill sets. Sendbird is a place where everyone can learn and grow. We respect, promote, and encourage diversity for equal employment opportunities and encourage you to apply if this role excites you.

About Sendbird

Sendbird is trusted by 4000 of the world’s most popular apps—including industry leaders like Match Group, Rakuten, Yahoo, and Coupang—to power over 7 billion messages every month between businesses and people looking to build relationships and get things done.