Executive Assistant

Satispay; Milan (MI); On-site; USD 45,000 - 58,000; Full time

Job summary

Satispay in Milan seeks an Executive Assistant to be the gatekeeper for the CEO’s daily operations. This high-visibility role requires problem-solving and a proactive mindset, supporting calendar, travel, meetings, and communications.

You will coordinate global travel, manage expenses, prepare briefing materials, and help scale up teams. Fluent Italian and English, 3–5 years' experience, and willingness to be on-site up to 5 days a week are essential.

Qualifications

• 3-5 years in a high-pressure executive support or operations role.
• Ability to anticipate and resolve logistical issues before the executive notices.
• Proficiency with Google Suite, Slack and Notion; experience using AI to optimize workflows.
• Fluent in Italian and English; ability to handle sensitive information with discretion.
• Willingness to be on-site up to 5 days a week.

Responsibilities

• Executive Calendar Management & Time Optimization for multiple C-level executives.
• Meeting Governance & Executive Briefing: document minutes and track action items.
• Global Travel & Logistics Coordination for international trips and events.
• Corporate Operations & Culture Enablement: support company milestones and All-Hands.
• Executive Content & Materials Readiness: ensure decks and reports are ready 24 hours in advance.
• Administrative & Operational Excellence: manage expenses, procurement, and document control.

Skills

Executive support

Strategic thinking

Communication

Discretion

Flexibility

Tools

Google Suite

Slack

Notion

AI tools

Job description

About us

Traditional banking has never really given you control over your financial life. Satispay exists to change that: to empower people through finance.

That means making financial services easy and accessible for over 6.5M users. We started with payments, then benefits, investing, cards... and we’re not done. Not even close.

We follow the same logic every time: find a real problem, solve it properly, then look for the next one. The destination? To build the most loved financial platform in the world.

If you own outcomes rather than tasks, stay close to what users need, and refuse to wait for someone else to fix what's broken — you'll find people here who work exactly in the same way. And together, you'll build something worth being proud of.

What you'll be doing

As our Executive Assistant, you'll act as the primary facilitator for the executive daily operations. This is a high-visibility role requiring a gatekeeper mentality balanced with problem-solver execution. You will be responsible for the seamless coordination of the executive's professional life.

Here's what that looks like in practice:

• Executive Calendar Management & Time Optimization – Proactively govern the complex calendars of multiple C-level executives, prioritizing high-impact engagements and safeguarding protected time for strategic focus and deep work.

• Meeting Governance & Executive Briefing – Deliver daily briefing packs, attend key meetings to document minutes, and ensure all action items are tracked and closed out across the executive leadership team.

• Global Travel & Logistics Coordination – Own end-to-end planning and execution of international travel and logistics, including conferences, roadshows, and external stakeholder engagements.

• Corporate Operations & Culture Enablement – Serve as Program Manager to drive alignment on company-wide milestones and deadlines, while orchestrating All-Hands meetings, team ceremonies, and recognition events that reinforce company culture.

• Executive Content & Materials Readiness – Partner with executives to ensure decks, data reports, and presentation materials are finalized and available at least 24 hours ahead of scheduled use.

• Administrative & Operational Excellence – Manage expense reporting, procurement requests, document management, and related operational processes to ensure efficient and compliant day-to-day business operations.

Who we're looking for

This role needs a problem-solver who loves teamwork and gets things done. If you're curious and ready for real ownership, you'll fit in! Does this sound like you?

• Proven Executive Support Experience – You have 3-5 years in a high-pressure support or operations role, ideally within scale-up tech, finance, or consultancy environments.

• Anticipation & Strategic Thinking – You have the ability to "see around corners"—solving conflicts or logistical issues before the executive even knows they exist.

• Tools & AI Proficiency – You have a mastery of Google Suite, Slack, and Notion, and you are proficient in using AI to optimize workflows.

• Strong Communication & Discretion – You are fluent in Italian and English and can maintain absolute confidentiality regarding sensitive financial or board-level data.

• Flexibility & Ownership – You have a "full flexible" approach, a willingness to go the extra mile, and are ready to be on-site as required to support the team. For this role, on-site presence in the office is required up to 5 days a week.

Don't worry if you don't tick every box. We believe in the power of different viewpoints and strengths. Your unique perspective is important as we build something special: if you're passionate and can make a difference.

CareAbout: how we support your impact

We move fast, and evolution never stops. It’s a fun ride, but it can be challenging. To make sure our people truly thrive, we’re committed to making their lives easier, both in the office and out in the world. That’s why we created CareAbout:

• Health: private insurance for you and your family, psychological support with Serenis, mental health workshops.

• Financial resources: Stock Option Plan, meal vouchers, relocation support if you’re moving countries.

• Growth and development: professional development programs, internal mobility, language courses with Preply.

• Flexibility: unlimited PTO, hybrid working policy, flexible working hours.

• Family: enhanced parental leave, additional leave for child sickness.

Salary

€40,000 - €52,000 gross per annum

This range is set using objective, gender-neutral criteria for the role's core requirements. However, we do not believe in putting a ceiling on talent. The final compensation package is tailored according to your unique experience and expertise.

Equal opportunity employer

At Satispay, we're proud to be an equal opportunity employer. We celebrate diversity and inclusion, welcoming individuals of all backgrounds. This opportunity is open to everyone, regardless - for instance - of race, colour, religion, sex, gender identity, sexual orientation, and national origin. Join us in a workplace where everyone belongs!

Learn more about us

Curious what it's actually like here? Our values and pillars shape how we work every day: explore them here.

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