Executive Assistant

Mastercard Inc.; New York (NY); On-site; USD 76,000 - 118,000; Full time

Benefits offered by this job

Medical insurance

401k with company match

Paid time off

Tuition reimbursement

Fitness reimbursement

Job summary

Mastercard Inc. is seeking an exceptional Executive Assistant to partner with the Senior Vice President of Mastercard Software Builders Experience (MSBX).

This role goes beyond calendar management, acting as an extension of the SVP to drive operational excellence, executive effectiveness, and cross-functional engagement across a global technology organization. The ideal candidate is highly organized, proactive, and discreet, with a proven ability to anticipate needs, manage competing priorities,

Qualifications

• 7+ years supporting senior executives in a complex corporate environment.
• Experience supporting Vice President, Senior Vice President, or C-level leaders.
• Proven track record managing highly complex calendars and executive priorities.
• Experience coordinating large-scale leadership meetings, offsites, and organizational events.
• Strong business communication and executive presentation skills.

Responsibilities

• Serve as a trusted partner to the SVP, managing priorities, schedules, commitments, and executive communications.
• Proactively manage a complex global calendar across multiple time zones, ensuring strategic alignment of meetings and priorities.
• Anticipate scheduling conflicts, prepare recommendations, and optimize executive productivity.
• Coordinate and support executive staff meetings, leadership reviews, town halls, and strategic planning sessions.
• Develop executive briefings, presentations, reports, and communications for senior leadership audiences.

Skills

Organization

Executive communication

Microsoft 365

Co-Pilot

Discretion

Time management

Independent work

Education

Bachelor's degree preferred

Tools

Microsoft 365

PowerPoint

Excel

Teams

Job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title And Summary

Executive Assistant

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title And Summary

Executive Assistant

Our Teams Build And Operate Strategic Capabilities Including

• Developer Workbench and AI-powered engineering tools
• Application frameworks and software bootstrapping services
• Standardized CI/CD pipelines and developer tooling
• Cloud platforms and infrastructure automation
• Software supply chain and engineering security capabilities
• Engineering insights, observability, and productivity solutions

Job Overview

We are seeking an exceptional Executive Assistant to serve as a trusted partner to the Senior Vice President of Mastercard Software Builders Experience (MSBX). This role is far more than calendar management and travel coordination. The successful candidate will act as an extension of the SVP, helping drive operational excellence, executive effectiveness, organizational communication, and leadership engagement across a global organization. The ideal candidate is highly organized, proactive, detail-oriented, and capable of managing competing priorities in a fast-paced environment. They possess exceptional judgment, discretion, professionalism, and the ability to engage confidently with senior executives, customers, and stakeholders across Mastercard. This individual will anticipate needs before they arise, identify potential issues before they become problems, and help ensure the leader and organization operate at their highest level of effectiveness.

Executive Management & Strategic Support

• Serve as a trusted partner to the SVP, managing priorities, schedules, commitments, and executive communications.
• Proactively manage a complex global calendar across multiple time zones, ensuring strategic alignment of meetings and priorities.
• Anticipate scheduling conflicts, prepare recommendations, and optimize executive productivity.
• Coordinate and support executive staff meetings, leadership reviews, town halls, and strategic planning sessions.

Executive Communications & Inbox Management

• Manage, triage, and prioritize executive communications.
• Identify urgent items, required decisions, approvals, and escalations.
• Draft responses on behalf of the executive when appropriate.
• Maintain follow-up trackers to ensure commitments are completed.
• Surface issues requiring executive attention while filtering noise.

Operational Excellence

• Drive preparation and follow-up for executive meetings, ensuring action items, decisions, and commitments are captured and tracked to completion.
• Coordinate organization-wide meetings, leadership offsites, and team events.
• Develop executive briefings, presentations, reports, and communications for senior leadership audiences.
• Support business reviews, operating rhythms, and organizational planning activities.

Communication & Stakeholder Management

• Act as a key liaison between the SVP and internal and external stakeholders.
• Build strong relationships with executives, chiefs of staff, executive assistants, and business partners across Mastercard.
• Facilitate clear communication and efficient follow-through across multiple teams and initiatives.
• Manage sensitive and confidential information with the highest level of discretion and professionalism.

Business Operations & Administration

• Coordinate domestic and international travel, itineraries, expenses, and logistics.
• Assist with budget tracking, forecasting, and organizational administration.
• Maintain organizational records, leadership materials, and operational documentation.
• Support special projects, executive initiatives, and strategic priorities as assigned.

All About You

Required Experience

• 7+ years supporting senior executives in a complex corporate environment.
• Experience supporting Vice President, Senior Vice President, or C-level leaders.
• Proven track record managing highly complex calendars and executive priorities.
• Experience coordinating large-scale leadership meetings, offsites, and organizational events.
• Strong business communication and executive presentation skills.

Preferred Experience

• Experience supporting technology or engineering organizations.
• Experience working within global, matrixed organizations.
• Bachelor's degree preferred.

Skills

• Exceptional organizational and prioritization skills.
• Outstanding written and verbal communication abilities.
• Expert proficiency with Microsoft 365 (Outlook, Teams, PowerPoint, Excel, Word).
• Proficient in using Microsoft Co-Pilot, cowork.
• Ability to handle confidential information with professionalism and discretion.
• Strong attention to detail and follow-through.
• Ability to operate independently with minimal direction.
• Excellent problem-solving and decision-making capabilities.

What We’re Looking For

We are looking for someone who will become a true partner to the leader and organization, not simply manage administrative tasks. The right candidate will help increase executive effectiveness, improve organizational execution, and ensure that priorities move forward efficiently across one of Mastercard's most strategic technology organizations. This is an opportunity to work alongside senior leadership and play a meaningful role in shaping the future of engineering and developer experience at Mastercard.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [e-mail] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Benefits

• insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• flexible spending account and health savings account
• paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
• 80 hours of Paid Sick and Safe Time
• 25 days of vacation time
• 5 personal days, pro-rated based on date of hire
• 10 annual paid U.S. observed holidays
• 401k with a best-in-class company match
• deferred compensation for eligible roles
• fitness reimbursement or on-site fitness facilities
• eligibility for tuition reimbursement
• and many more

Benefits for Interns

• 56 hours of Paid Sick and Safe Time
• jury duty leave
• on-site fitness facilities in some locations

Salary and Compensation

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience.

Pay Ranges

New York City, New York: $76,000 - $118,000 USD

Note

THIS POSTING RELECTS ONE OR MORE CURRENT VACANCIES ON OUR TEAM, AND MASTERCARD INTENDS TO FILL THIS POSITION BY 01/19/2027. If the fill date has passed, Mastercard intends to fill this position as soon as possible.