Executive AI Compute Accounts Lead

Firmus Technologies; San Francisco (CA); On-site; USD 160,000 - 220,000; Full time

Job summary

Firmus Technologies seeks a senior commercial leader to own end-to-end strategic accounts in AI compute and GPU capacity. You will manage executive relationships, coordinate cross‑functional delivery, and translate customer roadmaps into capacity commitments across engineering, finance and legal.

This executive‑facing role reports to the Vice President, North America, and requires autonomy in a fast‑scaling environment, with close collaboration across solution architecture, customer success and

Qualifications

• 10+ years in strategic account management, enterprise/complex sales, or commercial leadership in cloud infrastructure, data centre, semiconductor, or AI compute markets.

Responsibilities

• Own end-to-end account leadership for Firmus’s largest GPU capacity customers, acting as the primary commercial point of contact and executive-level relationship owner.
• Own the executive governance cadence for each account — running quarterly and executive business reviews with customer and Firmus leadership — to keep commitments, performance, and escalations visible at the highest level.
• Own end-to-end delivery outcomes for your accounts, leading a dedicated coverage pod — Solution Architecture, Customer Success, Technical Program Management, and Engineering (SDI/Network/Platform) — and coordinating cross-functionally with finance, legal, and executive leadership to ensure customer commitments are met on schedule and risks are surfaced early.
• Own the customer feedback loop into Firmus engineering — capturing technical issues, capacity requirements, and roadmap requests from your accounts and translating them into clear input for engineering and product priorities.
• Drive the evolution of account coverage from shared pods (currently two accounts per pod) toward dedicated, single-customer pods as individual account requirements and scale justify a fully dedicated team — following the model already established for Meta and Nvidia, which report directly into the Vice President, North America.
• Identify and execute account growth opportunities as customer compute needs scale, while maintaining clear executive reporting on strategic account health, pipeline, capacity utilisation, and risk.

Skills

Strategic account management

Enterprise sales

Cloud infrastructure

Data centre / AI compute

Autonomy in ambiguous environments

Job description

Firmus Technologies seeks a senior commercial leader to own end-to-end strategic accounts in AI compute and GPU capacity. You will manage executive relationships, coordinate cross‑functional delivery, and translate customer roadmaps into capacity commitments across engineering, finance and legal.

This executive‑facing role reports to the Vice President, North America, and requires autonomy in a fast‑scaling environment, with close collaboration across solution architecture, customer success and