Executive Administrative Assistant

JPMorgan Chase & Co.; Miami (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

JPMorgan Chase & Co. in South Florida seeks an Executive Assistant to the Regional Director.

You will work in a fast-paced, client-focused Wealth Management environment, coordinating priorities and delivering flawless output. This role offers exposure to senior leaders, complex travel, calendar management, event planning, and process improvements across regional admin operations, with opportunities for growth and professional development.

Qualifications

• At least five years of administrative experience.
• Advanced organizational skills.
• Discretion and good judgment in confidential situations, and proven experience interacting with senior management.
• Strong interpersonal, written, and oral communication skills.
• Strong proficiency in Microsoft Office.
• Excellent telephone etiquette and ability to manage competing priorities (calendar management).
• Experience with process improvement/standardization and training or mentoring other administrative professionals.

Responsibilities

• Screen incoming calls, prioritize appropriately, and use discretion with sensitive information.
• Coordinate logistics for internal and external meetings.
• Arrange complex domestic and international travel.
• Plan and execute internal/external events, including catering and transportation.
• Process invoices and T&E expense claims in compliance with policies and guidelines.
• Support staff onboarding/offboarding, including equipment requests and system access coordination.
• Draft high-quality emails and communications for all levels of the organization.
• Maintain department documentation (e.g., org charts, executive bios).
• Proactively manage routine activities, anticipating needs and flagging issues/delays in advance.
• Support client materials and operational excellence: edit spreadsheets/presentations, print/bind as needed, and develop/standardize/improve regional admin processes, templates, and best practices; train Market Director admin staff.
• Maintain complex, detailed calendars

Skills

Administrative experience

Organizational skills

Discretion & judgment

Interpersonal communication

Phone etiquette

Process improvement / training

Education

College degree preferred

Tools

Microsoft Office

Job description

Become an integral part of the JPMorgan Wealth Management South Florida team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement. Be part of a team that is results-oriented, with a focus on attention to detail and quality.

As an Executive Assistant to the Regional Director in South Florida, you will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen, and deliver flawless work output. Your daily routine also includes interaction with various executive level internal clients across the lines of businesses. You will need to adapt procedures, processes and techniques to complete assignments in line with the department’s activities and goals.

Job responsibilities

• Screen incoming calls, prioritize appropriately, and use discretion with sensitive information




• Coordinate logistics for internal and external meetings




• Arrange complex domestic and international travel




• Plan and execute internal/external events, including catering and transportation




• Process invoices and T&E expense claims in compliance with policies and guidelines




• Support staff onboarding/offboarding, including equipment requests and system access coordination




• Draft high-quality emails and communications for all levels of the organization




• Maintain department documentation (e.g., org charts, executive bios)




• Proactively manage routine activities, anticipating needs and flagging issues/delays in advance




• Support client materials and operational excellence: edit spreadsheets/presentations, print/bind as needed, and develop/standardize/improve regional admin processes, templates, and best practices; coordinate regional deliverables and milestones; train/coach Market Director admin staff




• Maintain complex, detailed calendars

Required qualifications, capabilities, and skills

• At least five years of administrative experience


• Advanced organizational skills


• Discretion and good judgment in confidential situations, and proven experience interacting with seniormanagement


• Strong interpersonal, written, and oral communication skills


• Strong proficiency in Microsoft Office


• Excellent telephone etiquette and ability to manage competing priorities i.e. calendar management


• Experience with process improvement/standardization and training or mentoring other administrative professionals

Preferred qualifications, capabilities, and skills

• Experience supporting at the Managing Director level (or equivalent) or above


• College degree is a plus


• Project Management


• AI proficiency