Excess & Surplus Sr. Underwriter (Remote)

The Hanover Insurance Group; United States; Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a strategic and dynamic Sr. Underwriter to join their high-performing team. This exciting role offers the flexibility of remote work while requiring regular travel to key locations. You will be responsible for underwriting and selling Specialty accounts, applying advanced technical and analytical skills to provide tailored insurance solutions. The company values career development and offers comprehensive benefits, ensuring you have the support needed to thrive in your role. If you're passionate about driving profitable growth and building strong agency relationships, this opportunity is perfect for you.

Benefits

Medical, dental, vision insurance

401K with company match

Tuition reimbursement

PTO

Company paid holidays

Flexible work arrangements

On-site medical/wellness center

Qualifications

• 5-7+ years of Retail Excess & Surplus Underwriting experience required.
• Strong communication and decision-making skills are essential.

Responsibilities

• Identify, solicit, and underwrite new and renewal Specialty accounts.
• Manage assigned portfolio to achieve profitability and growth goals.

Skills

Underwriting

Sales Management

Risk Analysis

Portfolio Management

Communication Skills

Problem Solving

Education

Bachelor’s Degree

Job description

Excess & Surplus Sr. Underwriter (Remote) Virtual Req #18757 Monday, April 7, 2025

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, ESG initiatives and IDE journey.

Our Retail Excess & Surplus team is seeking a strategic, sales-minded, and dynamic Sr. Underwriter to join our established and high-performing team. This role may be hybrid or remote and based anywhere in the United States, with ability for regular business travel to key specialty locations as needed. This is a full time, exempt role.

POSITION OVERVIEW:

Responsible for identifying, soliciting, underwriting and selling new and renewal Specialty accounts that drive profitable growth and align with Industry Segments, appetite and mix goals. Apply advanced technical, sales and analytical skills to provide insurance solutions that help Hanover’s customers manage risk. Demonstrates a thorough understanding of Hanover’s strategies and appetites and will use internal and external data to make appropriate individual and portfolio risk decisions. Operates within a broad Letter of Authority for all underwriting decisions and with limited direction while managing an assigned book of business, generally with high technical complexity and coordination.

IN THIS ROLE, YOU WILL:

Technical Underwriting:

• Thorough knowledge and understanding of business strategy (segments, general; coverage differentials; partner/non partner, etc.).
• Knows and applies advanced underwriting concepts including risk selection, exposure and hazard identification and control, coverage implications, and loss analysis.
• Advanced knowledge of pricing components and rating methodology and correlates pricing to exposure, financial and competitive analysis.
• Adheres to CAT guidelines and applies increased knowledge of CAT aggregation strategies to decision making.
• Can identify types of coverages including gaps in coverages typically provided within given operations, can explain coverages and correlating exposures and controls to agents to complete our value-added proposition.

Portfolio Management & Financial Acumen:

• Manages assigned portfolio to achieve gross written premium, profitability, rate, retention, industry and LOB mix, new business and portfolio management goals.
• Demonstrates ability to properly leverage competencies, act as a resource, and build long-term, profitable and mutually beneficial relationships with agencies, internal management, and external resources.
• Constructs and executes portfolio business plans independently through organized workflow & desk management, which may include special projects.
• Reviews key metrics and uncovers trends that may lead to new business opportunities within agents while achieving profitable growth.
• Drives the implementation of profit improvement initiatives with key agents by leveraging resources.
• Advocates and coordinates with Specialty departments to learn and share knowledge in cross sell opportunities to help manage portfolio/book of business.

Sales Management:

• Operates with a franchise perspective to identify and drive enhanced sell opportunities and create growth within other lines of business and customer segments.
• Utilize our value proposition to enhance agency economics, partner conversion and product specialization in partnership with local management.
• Prioritizes and drives effective relationship management and producer activities to build trust, facilitate negotiation, and secure commitment in order to improve yield and retention ratios.
• Through stewardship process engage at the customer level for the most complex and prominent accounts within their territory.
• Independently implements territory business plans, monitors performance, adjusts plan to ensure a substantial pipeline for future profitable growth.
• Provide proper training and product knowledge transfer to existing and prospective agents so they can effectively sell Hanover as the go to market for their customers.
• Makes sales presentations to agents and customers on a regular basis. Participates in more complex accounts.
• Ability to uncover customer needs, position specific solutions, handle objections, and close deals.

WHAT YOU NEED TO APPLY:

• Bachelor’s Degree or equivalent experience
• 5-7+ years Retail Excess & Surplus Underwriting experience, wholesale experience will be considered
• 5-7+ years’ experience driving agency relationships resulting in profitable new and renewal business
• Consistently demonstrates high level of proficiency across E&S underwriting core competencies
• Proficient in ability to identify, analyze and solve problems and manage and prioritize multiple concurrent projects. May be used as a resource by others to collaborate on more complex risks, pricing, trends, industry segments coverages and product knowledge. May conduct peer-to-peer self-audits under the direction of management.
• Demonstrates ability to adapt quickly to change, exercise influence, and act as a change advocate being open to new and different ways of thinking.
• Strong communication and decision-making skills
• Ability to travel as needed

CAREER DEVELOPMENT:

It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.

BENEFITS:

We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.

Benefits include:

• Medical, dental, vision, life, and disability insurance
• 401K with a company match
• Tuition reimbursement
• PTO
• Company paid holidays
• Flexible work arrangements
• Cultural Awareness Day in support of IDE
• On-site medical/wellness center (Worcester only)
• Click here for the full list of Benefits

EEO statement:

The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.

Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.

As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at: [e-mail] and include the link of the job posting in which you are interested.

Privacy Policy:

To view our privacy policy and online privacy statement, click here .

Applicants who are California residents:To see the types of information we may collect from applicants and employees and how we use it, please click here .

Other details:

• Pay Type Salary

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