Exam Center Proctor & Guest Experience Lead

Prometric; Las Vegas (NV); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

12 Paid Holidays Off

No selling or quotas

Office setting environment

No inventory, stocking, floor moves or

Paid training

Sick time prorated

401K

Employee Assistance Program

Vision

FSA

Legal

Vacation

Job summary

Prometric seeks a Test Center Administrator in Las Vegas to be the face of Prometric at our test centers. You will verify candidate IDs, monitor exams, and uphold strict security and exam integrity while delivering a friendly, efficient experience.

The role requires availability to work varied shifts Mon-Sat 7am-6pm, occasional evenings and Sundays, and you should be prepared to multi-task, use Windows-based software, and assist with setup and packing of materials.

Qualifications

• High school diploma or equivalent required.
• Minimum of one year of customer service experience, in person.
• Ability to communicate professionally with candidates and coworkers.

Responsibilities

• Greet examinees and verify identification.
• Monitor exams and uphold exam integrity and security.
• Maintain a secure environment and assist with equipment as needed.
• Provide a fair and comfortable testing experience for all candidates.
• Escalate issues with urgency and report any deviations from guidelines.

Skills

Customer service

Communication

Multi-tasking

MS Office

Windows OS

Education

High School Diploma

Tools

MS Office

Windows

Job description

Prometric seeks a Test Center Administrator in Las Vegas to be the face of Prometric at our test centers. You will verify candidate IDs, monitor exams, and uphold strict security and exam integrity while delivering a friendly, efficient experience.

The role requires availability to work varied shifts Mon-Sat 7am-6pm, occasional evenings and Sundays, and you should be prepared to multi-task, use Windows-based software, and assist with setup and packing of materials.