Exam Accommodations Specialist - Onsite LV

PSI Services LLC; Henderson (NV); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k) with employer contributions

Enhanced paid time off

Medical, dental, and vision insurance

Flexible Spending Accounts

Employee Assistance Program

Wellness initiatives

Job summary

PSI Services LLC is seeking an Exam Accommodations Representative to provide dedicated assistance to candidates needing specific accommodations. This full-time permanent position requires experience in a call center and a high school diploma. Responsibilities include assisting candidates via phone and email, coordinating with departments to ensure accommodation needs are met, and maintaining confidentiality. A comprehensive benefits package, including retirement options and wellness initiatives, is offered.

Qualifications

• High school diploma or equivalent required.
• Experience in a call center environment expected.
• Experience in a Tier 2 customer service role preferred.

Responsibilities

• Assist candidates via phone and email who are requesting exam accommodations.
• Respond directly to requests utilizing a variety of systems.
• Coordinate with site administration staff to ensure exam accommodations for candidates.

Skills

Customer service experience

Call center experience

Microsoft Office knowledge

Education

High school diploma or equivalent

Job description

PSI Services LLC is seeking an Exam Accommodations Representative to provide dedicated assistance to candidates needing specific accommodations. This full-time permanent position requires experience in a call center and a high school diploma. Responsibilities include assisting candidates via phone and email, coordinating with departments to ensure accommodation needs are met, and maintaining confidentiality. A comprehensive benefits package, including retirement options and wellness initiatives, is offered.