EVV Compliance Specialist - Data Entry & Audits

AssuranceSD; Prairie du Chien (WI); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

Vision

PTO time

Life Insurance

Short and Long term Disability

401K with employer match

FMLA

Job summary

AssuranceSD in Prairie du Chien, WI seeks an Electronic Visit Verification Associate to ensure EVV compliance across federal, state, waiver and funding agency guidelines. The role emphasizes accurate data entry, documentation, and professional communication with participants, providers, and agencies.

This in-office position runs Monday through Friday, 8:00 am to 4:30 pm CST. You will manage records, perform manual edits in EVV, and maintain confidentiality while supporting a mission-driven home

Qualifications

• General math, clerical, data entry and customer service.
• Proficiency in Outlook and Microsoft Office with a specific focus on Microsoft Excel.
• Work independently, with limited direction, and excellent time management skills.
• Manage multiple projects and work assignments.

Responsibilities

• Effectively and professionally communicate with all internal and external customers.
• Provide excellent customer service through quick follow-up and resolution to concerns and questions.
• Adhere to established Lori Knapp Choice policies, procedures, and expectations.
• Ensure participant/member and member hired-worker records and documentation are accessible, properly stored, and archived specifically pertaining to manual edits entered into EVV.
• Responsible for accurate and timely entry of manual edits entered into EVV when applicable.
• Familiarity and adherence to all fiscal agent and EVV policies and procedures.
• Communicate in a professional and respectful manner to participate/member and member hired-workers as well as funding agencies when troubleshooting or making corrections to missed EVV entries.
• Complete documentation and requests from federal, state, waiver, and funding agencies in a timely manner.
• Frequently access and verify EVV visits for participants/members and member hired-workers to assure accuracy.
• Attend all applicable and required EVV trainings.
• Adhere to a high degree of confidentiality and professional boundaries.
• Other duties as needed to maintain a high-quality program.

Skills

Communication skills

Customer service

Time management

Data entry

Tools

Outlook

Microsoft Office

Excel

Job description

AssuranceSD in Prairie du Chien, WI seeks an Electronic Visit Verification Associate to ensure EVV compliance across federal, state, waiver and funding agency guidelines. The role emphasizes accurate data entry, documentation, and professional communication with participants, providers, and agencies.

This in-office position runs Monday through Friday, 8:00 am to 4:30 pm CST. You will manage records, perform manual edits in EVV, and maintain confidentiality while supporting a mission-driven home