EVV Compliance & Data Integrity Lead

Graham Healthcare Group; Washington (District of Columbia); Hybrid; USD 75,000 - 110,000; Full time

Benefits offered by this job

Competitive Pay: With opportunity for/

Health and Welfare Benefits: Various医疗

Supplemental Benefits: Company paid 1i

Generous PTO Packages

Retirement: 401k plan and pension

Company-Paid Education Programs: 50% 你

Job summary

Graham Healthcare Group seeks an EVV Coordinator to oversee day-to-day EVV operations across states, ensuring compliance with the 21st Century Cures Act and Medicaid EVV requirements. You will bridge HCHB and HHAeXchange, manage data transmissions, monitor exceptions, and support audits, with collaboration across clinical ops, scheduling, billing, and IT.

This role requires hands-on EVV experience and strong analytical, training, and cross-functional skills to drive accurate visit capture and

Qualifications

• 2+ years of experience in home health, home care, hospice operations, billing, or compliance.
• Direct hands-on experience with HCHB (Homecare Homebase) required.
• Experience with HHAeXchange or another state EVV aggregator/vendor platform required.
• Working knowledge of the 21st Century Cures Act EVV mandate and Medicaid EVV requirements.
• Strong analytical and data reconciliation skills; comfortable working in spreadsheets and system reports.
• Excellent written and verbal communication skills, with ability to train non-technical staff.
• Ability to manage multiple state-specific compliance requirements simultaneously.

Responsibilities

• Monitor daily EVV visit data flow from HCHB into Home Health Exchange (HHAeXchange) to ensure timely, accurate transmission of visit records.
• Track and resolve EVV exceptions (missed clock-ins/outs, GPS mismatches, late visits, manual entries) in accordance with agency policy and state-specific timeframes.
• Maintain current knowledge of EVV mandates and reporting requirements for each state Medicaid program the agency operates in, including state-specific aggregator specifications, visit data elements, and reason code libraries.
• Serve as the primary point of contact for state Medicaid EVV aggregator inquiries, audits, and data reconciliation requests.
• Ensure visit verification data supports clean claims submission and reduces EVV-related claim denials or payment holds.
• Configure and maintain EVV-related settings within HCHB (visit types, GPS/telephony rules, exception codes, payer mappings) to align with each state's EVV model.
• Manage the HCHB–HHAeXchange interface, including file transmissions, error queues, rejection reports, and reconciliation of unmatched or rejected visits.
• Coordinate with HCHB and HHAeXchange support/account teams to troubleshoot integration issues, system updates, or data mapping changes.
• Test and validate system updates, new state rollouts, or payer changes in a non-production environment before go-live.
• Generate and distribute daily/weekly/monthly EVV compliance reports (exception rates, aging exceptions, unmatched visits, visit verification percentages) to branch and executive leadership.
• Identify trends in EVV exceptions by branch, caregiver, or payer and recommend corrective action or training.
• Support internal and external audits (state, payer, accreditation) with documentation of EVV compliance and data integrity.
• Train field clinicians, schedulers, and branch office staff on EVV workflows, mobile app clock-in/out procedures, and exception resolution within HCHB.
• Partner with billing/RCM teams to resolve EVV-related claim edits, denials, or hold codes tied to visit verification mismatches.
• Support new-state or new-branch onboarding by configuring EVV workflows and training staff ahead of go-live.
• Act as liaison between the agency and state EVV program contacts, HHAeXchange, and HCHB during system changes or regulatory updates.

Skills

Analytical skills

Data reconciliation

Excel / spreadsheets

Training / coaching staff

Cross-functional collaboration

Education

Associate or Bachelor’s degree in healthcare administration, business, or related field

Tools

Homecare Homebase

HHAeXchange

Job description

Graham Healthcare Group seeks an EVV Coordinator to oversee day-to-day EVV operations across states, ensuring compliance with the 21st Century Cures Act and Medicaid EVV requirements. You will bridge HCHB and HHAeXchange, manage data transmissions, monitor exceptions, and support audits, with collaboration across clinical ops, scheduling, billing, and IT.

This role requires hands-on EVV experience and strong analytical, training, and cross-functional skills to drive accurate visit capture and