EVS Supervisor: Lead Five-Star Hospitality

Twenty-Nine Palms Band Of Mission Indians; Twentynine Palms (CA); On-site; USD 24,000 - 34,000; Full time

Job summary

The Twenty-Nine Palms Band Of Mission Indians seeks an EVS Supervisor to oversee cleanliness and presentation of the casino and tribal facilities in Twentynine Palms, CA. You will supervise staff, ensure Five Star Experience standards, and maintain safety and hygiene across facilities.

Qualifications include an Associate’s degree or equivalent, 6 months to 1 year of related experience, and the ability to pass background checks and drug screens; tribal gaming license is required where applicable.

Qualifications

• Associate’s degree or equivalent from a two-year college or technical school.
• Six months to one year of related experience and/or training.
• Must pass periodic random drug screens.
• Must be able to pass background suitability investigation.
• Must obtain a Tribal Gaming License.

Responsibilities

• Provide outstanding customer service to guests and other employees by exceeding our mission statement.
• Lead by example and deliver our Five Star Experience to Guests and Team Members by fulfilling our Mission Statement and Service Promise.
• Continually coach and support Team Members to ensure they have the skills, tools and resources to complete their jobs.
• Establish standards and procedures for EVS staff work.
• Train and develop staff through coaching, counseling, and corrective actions.
• Plan work schedules to ensure adequate service.
• Ensure performance evaluations are completed and submitted timely.
• Inspect and evaluate the physical condition of the establishment.
• Submit management recommendations for painting, repairs, furnishings, or space changes.
• Use a systematic approach in planning, organizing, and directing performance.
• Periodically inventory supplies and equipment.
• Investigate new cleaning instruments and methods.
• Ensure compliance with MICS and TICS.
• Present a positive image of the Tribal organization to guests and vendors.
• Follow all safety policies and attend safety meetings and training.
• Perform any other duties as assigned.

Skills

Customer service

Leadership

Education

Associate's degree (A. A.) or equivalent from two-year College or technical school

Six months to one-year related experience

Job description

The Twenty-Nine Palms Band Of Mission Indians seeks an EVS Supervisor to oversee cleanliness and presentation of the casino and tribal facilities in Twentynine Palms, CA. You will supervise staff, ensure Five Star Experience standards, and maintain safety and hygiene across facilities.

Qualifications include an Associate’s degree or equivalent, 6 months to 1 year of related experience, and the ability to pass background checks and drug screens; tribal gaming license is required where applicable.