EVS Supervisor: Lead Cleanliness & Guest Experience

Twenty-Nine Palms Band Of Mission Indians; Coachella (CA); On-site; USD 24,000 - 34,000; Full time

Job summary

Twenty Nine Palms Band of Mission Indians in Coachella, CA is seeking an EVS Supervisor to oversee the environmental services program and ensure clean, orderly, and attractive casino facilities for guests and team members.

You will lead by example, coach staff, set work standards, schedule shifts, monitor safety, and ensure compliance with MICS and TICS while delivering the Five Star Experience promised by our service standards.

Qualifications

• Associate degree or equivalent from a two-year college or technical school.
• Six months to one year of related experience and/or training; or an equivalent combination of education and experience.

Responsibilities

• Provide outstanding customer service to guests and all other employees by exceeding our mission statement.
• Lead by example and deliver the Five Star Experience to Guests and Team Members by fulfilling our Mission Statement and Service Promise.
• Continually coach and support Team Members to ensure they have the skills, tools and resources to complete their jobs.
• Establish standards and procedures for work of EVS staff.
• Train and develop staff through coaching, counseling, positive, and corrective disciplinary actions.
• Plan work schedules to ensure adequate service.
• Ensure performance evaluations/progressive disciplinary actions are completed and submitted in a timely manner.
• Inspect and evaluate physical condition of establishment.
• Submit management recommendations for painting, repairs, furnishings, etc.
• Use a systematic approach in planning, organizing, delegating, and directing performance.
• Periodically inventories supplies and equipment.
• Investigate new and improved cleaning instruments and methods.
• Ensure compliance with all MICS and TICS.
• Present a positive image of the Tribal organization to its guests and vendors.
• Must follow all safety policies and attend safety meetings and training.
• Perform any other duties that may be assigned from time to time.

Education

Associate's degree (A. A.) or equivalent from two-year College or technical school

Six months to one-year related experience and/or training; or equivalent combination of education and experience

Job description

Twenty Nine Palms Band of Mission Indians in Coachella, CA is seeking an EVS Supervisor to oversee the environmental services program and ensure clean, orderly, and attractive casino facilities for guests and team members.

You will lead by example, coach staff, set work standards, schedule shifts, monitor safety, and ensure compliance with MICS and TICS while delivering the Five Star Experience promised by our service standards.