EVS Lead: Five-Star Guest Experience

Twenty Nine Palms Band of Mission Indians; Coachella (CA); On-site; USD 55,000 - 65,000; Full time

Job summary

Twenty Nine Palms Band of Mission Indians is seeking an EVS Supervisor to oversee cleaning operations and maintain Five Star service standards across casino and related facilities. You will lead a team, plan schedules, and ensure clean, safe environments in a 24/7 setting.

The role requires an AA degree or related experience, background check clearance, and ability to obtain a Tribal Gaming License. Flexible hours and safety compliance are essential in this on-site position.

Qualifications

• Associate's degree or six months to one year related experience required.
• Ability to pass background suitability investigation.
• Must pass periodic random drug screens and obtain Tribal Gaming License.

Responsibilities

• Provide outstanding customer service to guests and employees.
• Lead and coach EVS staff to meet service standards.
• Plan schedules and evaluate performance.
• Inspect facilities and recommend repairs or improvements.
• Ensure compliance with MICS/TICS and safety policies.
• Support management with equipment and space planning.

Skills

Customer service excellence

Team leadership

Training and coaching

Scheduling and planning

Education

Associate's degree or equivalent

Job description

Twenty Nine Palms Band of Mission Indians is seeking an EVS Supervisor to oversee cleaning operations and maintain Five Star service standards across casino and related facilities. You will lead a team, plan schedules, and ensure clean, safe environments in a 24/7 setting.

The role requires an AA degree or related experience, background check clearance, and ability to obtain a Tribal Gaming License. Flexible hours and safety compliance are essential in this on-site position.