EVS Shift Lead — Elevate Guest WOW & Cleanliness

MGM Resorts International; Las Vegas (NV); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health & Income Protection

Professional development opportunities

Free meals

Free parking

Wellness incentive programs

Discounts on hotel/food/beverage

Job summary

MGM Resorts International in Las Vegas is seeking an Environmental Services Shift Manager to lead daily EVS operations, maintain high cleanliness standards, and enhance the guest experience across the property.

You will supervise teams, coordinate with leadership, and coach staff to deliver exceptional service in a fast-paced resort environment. This role requires a 21+ age, a High School Diploma or GED, and 2 years of EVS/PAD management experience at a luxury property.

Qualifications

• 2 years of EVS/PAD management experience, preferably at Forbes Travel Guide 5 Star or AAA 5 Diamond resort.
• Exceptional customer service and interpersonal skills.

Responsibilities

• Oversee daily EVS operations for the assigned shift with professional, friendly service.
• Conduct frequent inspections of public areas, offices, back-of-house areas, and casino to maintain high cleanliness standards.
• Utilize scheduling and labor management knowledge to support efficient operations.
• Demonstrate strong organizational, leadership, training, and coaching skills under time constraints.

Skills

EVS Management

Leadership

Customer Service

Education

High School Diploma or GED

Job description

MGM Resorts International in Las Vegas is seeking an Environmental Services Shift Manager to lead daily EVS operations, maintain high cleanliness standards, and enhance the guest experience across the property.

You will supervise teams, coordinate with leadership, and coach staff to deliver exceptional service in a fast-paced resort environment. This role requires a 21+ age, a High School Diploma or GED, and 2 years of EVS/PAD management experience at a luxury property.