Environmental Services Supervisor - MGM Springfield

MGM Resorts; United States; Vor Ort; USD 38.000 - 53.000; Vollzeit

Benefits dieser Stelle

Healthcare benefits

Wellness programs

Discounts (hotel, F&B, entertainment)

Zusammenfassung

MGM Resorts in Springfield, MA, is seeking an Environmental Services Supervisor to lead a dedicated EVS team, conduct inspections, and ensure pristine surroundings for guests across casino, public areas, and offices.

The ideal candidate has 2+ years in a supervisory EVS role, a High School Diploma or GED, and availability for Swing/Grave shifts Sunday–Tuesday with Wed/Thu off, including holidays. Join a team focused on hospitality and guest experience.

Qualifikationen

• High School Diploma or GED required.
• 2+ years of EVS supervisory experience required.
• Able to work Swing and Grave shifts; Sun–Tue with Wed/Thu off (holidays included).

Aufgaben

• Supervise EVS team, including scheduling, coaching, counseling, and training.
• Address staff questions and guest concerns to ensure adherence to procedures and standards.
• Direct efforts to achieve high cleanliness in casino, public areas, offices, and other spaces.
• Conduct daily inspections, briefings, and training updates; meet with employees for compliance needs.
• Prepare end-of-shift reports and coordinate with facilities on maintenance issues.
• Deliver professional, friendly, and engaging service.
• Assist with administrative and operational functions with department leadership.

Kenntnisse

Leadership

Guest service focus

Ausbildung

High School Diploma or GED

Jobbeschreibung

Springfield, Massachusetts

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As an Environmental Services Supervisor , you'll play a pivotal role using your leadership skills by managing a dedicated team, conducting daily inspections, and ensuring the highest cleanliness standards throughout the property. You'll help provide a welcoming and pristine environment for all guests. If you're passionate about hospitality and ready to make a difference, we want you on our vibrant team!

THE DAY-TO-DAY:

• Supervise a team of Environmental Services (EVS) employees, including scheduling, coaching, counseling, and training.
• Address employee questions and guest concerns to ensure adherence to department procedures and service standards.
• Provide direction and support to achieve high cleanliness standards in the casino, public areas, offices, and other required spaces.
• Conduct daily inspections, briefings, and team updates; meet with employees for training and compliance needs.
• Prepare end-of-shift reports and manage any property maintenance issues with facilities.
• Consistently deliver professional, friendly, and engaging service.
• Assist with administrative and operational functions in collaboration with department leadership.

THE IDEAL CANDIDATE:

• High School Diploma, GED or equivalent
• 2+ Years of Prior relevant Environmental Services experience in a Supervisory role is required
• Able and willing to work Swing and Grave Shifts, from Sunday - Tuesday, with Wednesday and Thursday off including holidays

THE PERKS & BENEFITS:

• Healthcare, financial and time off benefits
• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

Pay Range:

The pay range for this role is:

$38,300.00 - $52,600.00

This range represents a good faith estimate of the salary range that MGM reasonably expects to pay for the position upon hire. The actual salary offer will take into account a wide range of factors, including location.

Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.