EVS Supervisor - Casino Environment & Team Leader

Happy Valley Casino; State College (Centre County); Presencial; USD 42 000 - 54 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical Dental and Vision Insurance

Company Paid Life Insurance

Voluntary Insurance Options

Retirement Options

Employee Assistance Program

Discount programs

Free Employee Dining

Employee Recognition Program

Growth Opportunities

PTO for work-life balance

Resumo da oferta

Happy Valley Casino in State College, PA, is seeking an EVS Shift Supervisor to oversee environmental services, ensuring a clean, safe, and welcoming environment for guests and staff. You will supervise, coach, and train the EVS team, assign daily duties, and manage supplies and compliance with OSHA standards.

The role requires a minimum of 1 year in public area cleaning or environmental services, supervisory experience preferred, and a PA driver's license.

Qualificações

• High School Diploma or equivalent preferred.
• A minimum of one (1) year of public area cleaning or related housekeeping/environmental services experience required.
• Supervisory experience preferred.
• Valid Pennsylvania Driver's License required.
• Strong leadership, communication, and organizational skills.
• The ability to effectively coach, motivate, and develop team members.
• The ability to work independently and prioritize multiple tasks in a fast-paced environment.
• The ability to frequently lift and carry up to 50 pounds.
• The ability to stand and walk for extended periods, typically 6-8+ hours per shift.
• Flexibility to work a varied schedule based on business needs.
• Availability to work weekends, holidays, and additional shifts as required.
• The ability to obtain and maintain all licenses required by the Pennsylvania Gaming Control Board.

Responsabilidades

• Directing the maintenance program of assigned areas to ensure a clean, safe, and attractive environment throughout the property.
• Recommending, documenting, and issuing disciplinary actions as appropriate.
• Assigning daily duties and overseeing the work of EVS team members.
• Providing direct supervision, coaching, evaluation, and training for assigned staff.
• Monitoring staff performance and ensuring adherence to departmental standards and procedures.
• Submitting requisitions for cleaning supplies, equipment, and other departmental needs.
• Ensuring compliance with all federal, state, and local regulations, including OSHA requirements.
• Assisting in the development and implementation of standards and procedures to ensure cleaning quality and excellent guest service.
• Inspecting public areas and work assignments to ensure cleanliness expectations are met.
• Responding to guest and team member concerns in a professional and timely manner.
• Promoting positive guest interactions and public relations.
• Providing outstanding customer service and contributing to an exceptional guest experience.
• Assisting with scheduling needs and staffing coverage as directed.
• Supporting departmental goals and maintaining open communication with management and team members.
• Maintaining accurate records and reports as required.
• Working any shift as needed and being available for emergency situations when required.
• Performing all other duties as assigned.

Conhecimentos

Leadership

Communication

Coaching

Organizational skills

Multitasking

Flexibility

Public area cleaning

Formação académica

High School Diploma or equivalent

Descrição da oferta de emprego

Happy Valley Casino in State College, PA, is seeking an EVS Shift Supervisor to oversee environmental services, ensuring a clean, safe, and welcoming environment for guests and staff. You will supervise, coach, and train the EVS team, assign daily duties, and manage supplies and compliance with OSHA standards.

The role requires a minimum of 1 year in public area cleaning or environmental services, supervisory experience preferred, and a PA driver's license.