EVS Ops Manager - 1st shift

Freedom Specialty Services Incorporated; Wilmington (DE); On-site; USD 65,000 - 85,000; Full time

Job summary

Freedom Specialty Services Incorporated seeks an EVS Operations Manager to lead frontline associates and serve as a liaison between administration and unit departments, delivering the highest level of service.

You will establish standards, plan staffing, assist in hiring and training, supervise housekeeping staff, and coordinate outside services while tracking goals and reporting progress monthly in a dynamic facility setting.

Qualifications

• 4 years of experience in support services, military, housekeeping, and/or facilities maintenance.
• At least 1 year of supervisory experience in a high customer contact environment.
• Ability to communicate effectively in writing and oral presentations.
• Ability to multi-task and establish priorities.
• Ability to maintain organization in a changing and stressful environment.
• Experience showing initiative, responsibility, flexibility, and leadership.
• Knowledge of contract administration and office procedures.
• Proficient with MS Office products (Word, Excel, PowerPoint, Outlook).

Responsibilities

• Establishes and annually reviews standards and work procedures for all staff.
• Plans work and staffing schedules to ensure adequate services are rendered.
• Assists in the hiring process; interview, hiring and training of new associates.
• Orients, develops, and supervises all supervisory/housekeeping staff.
• Conducts regular inspections and makes recommendations to the facility.
• Conducts monthly reporting of goals, accomplishments, and future plans.
• Provides staff education and continuous training.
• Communicates with staff, administration, and other departments.
• Coordinates outside services (Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, Recycling).

Skills

Communication

Multitasking

Organizational skills

Leadership

Contract administration

MS Office

Tools

MS Office

Job description

Summary: As an EVS Operations Manager, you are responsible for assisting in directing and overseeing the support services operational needs of the department. You will coordinate the tasks of the frontline associates and will serve as a liaison between administration and unit departments, providing the highest possible level of service.

Essential Duties and Responsibilities

• Establishes and annually reviews standards and work procedures for all staff.
• Plans work and staffing schedules and areas of work to ensure adequate services are rendered.
• Assists in the hiring process; interview, hiring and training of new associates.
• Orients, develops, and supervises all supervisory/housekeeping staff.
• Conducts regular inspections and makes recommendations to the facility.
• Conducts monthly reporting of goals, accomplishments, and future plans.
• Provides staff education and continuous training.
• Communicates with staff, administration, and other departments.
• Coordinates outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program)

Qualifications

• 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
• At least 1 year of supervisory experience in support service-related field with high customer/client contact.
• Ability to communicate effectively in written format and oral presentations.
• Ability to multi-task and establish priorities.
• Ability to maintain organization in a changing and stressful environment.
• Exhibit initiative, responsibility, flexibility, and leadership.
• Possess a thorough knowledge of contract administration and office procedures.
• Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.