EVS Operations Lead — Hygiene & Guest Experience

Caesars Entertainment; Las Vegas (NV); On-site; USD 42,000 - 62,000; Full time

Job summary

Caesars Entertainment, including the Horseshoe Las Vegas property, seeks a Supervisor to oversee Environmental Services. You will manage daily operations, ensuring cleanliness and safety across casino, restrooms, public and staff areas while guiding a team of 45+ employees.

A strong leadership presence and customer-focused mindset are essential. Qualifications include 2+ years in cleaning/EVS, 1+ year in supervision, and proficiency in MS Office.

Qualifications

• 2+ years of cleaning, housekeeping, or EVS experience.
• 1+ years of supervisory or leadership experience.
• Strong leadership, communication, and organizational skills.
• Strong problem-solving and decision-making skills.
• Proficiency with Microsoft Office applications.
• Must be at least 21 years old.
• Proficient in English verbal and written in a professional manner.

Responsibilities

• Lead daily Environmental Services operations, ensuring all casino, restroom, public, and employee areas are clean, safe, and well-maintained.
• Manages and oversees the operations of the department and staff on a daily basis.
• Fosters teamwork and acts as a role model using a consistent, approachable demeanor and clearly articulating expectations.
• Has responsibility and accountability for employee relations and goals/actions of the department.
• Responsible for setting work schedules, including training of new hires on policy and procedures.
• Ensure guest inquiries and concerns are handled professionally and resolved to achieve high guest satisfaction.
• Monitors equipment, utilities, consumption and performance of employees.
• Maintain adequate staffing levels and adjust schedules as business needs change.
• Enforce company policies, OSHA regulations, and safety standards while maintaining emergency procedures and equipment.
• Identify, report, and follow up on maintenance, safety, and operational issues.
• Maintain a professional, positive, and guest-focused presence while serving as a role model for the team.
• Completes other duties as assigned.

Skills

Leadership

Communication

Organizational skills

Problem-solving

English proficiency

Tools

Microsoft Office

Job description

Caesars Entertainment, including the Horseshoe Las Vegas property, seeks a Supervisor to oversee Environmental Services. You will manage daily operations, ensuring cleanliness and safety across casino, restrooms, public and staff areas while guiding a team of 45+ employees.

A strong leadership presence and customer-focused mindset are essential. Qualifications include 2+ years in cleaning/EVS, 1+ year in supervision, and proficiency in MS Office.