EVS Lead Supervisor — Environmental Services

The Queen Baton Rouge; Dover (DE); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

30 days of free rides for new hires

Job summary

The Queen Baton Rouge in Dover, DE is seeking a dedicated Environmental Services/ janitorial supervisor to lead onsite housekeeping teams. The role emphasizes hands-on cleaning duties, staff supervision, and adherence to union and safety standards.

Responsibilities include maintaining guest areas, restroom upkeep, trash removal, and ensuring policy compliance while delivering quality service. Weekend, holiday, and night shifts are required.

Qualifications

• High School or better.
• Excellent written and verbal communication skills.
• Union membership requirements where applicable (IUOE).
• Previous janitorial/housekeeping experience preferred.
• Must be able to lead, direct and organize other people.

Responsibilities

• Develops, maintains a service culture that ensures the delivery of superior internal/external guest service by all team members.
• Ensures department adheres to all regulatory, departmental and company policies and procedures.
• Knowledge of all promotions and events.
• Men's & women's restrooms cleaned and maintained.
• Empty all trash in restrooms as well as on the casino floor, front lobby areas, and back of the house.
• Associate Dinning Room maintained.
• Faces, sides, tops and bases of machines wiped clean.
• Floor clean of clutter.
• Vacuum where designated.
• Supervise staff members on your shift.
• Work hands on with staff to ensure all cleaning duties and procedures, company policies, rules and regulations, and Jumer's standards of cleanliness are enforced.
• Help handle any problem situations with both employees and guests.
• Answer radio calls and communicate professionally.

Skills

Excellent written and verbal沟通 skills

Education

High School or better

Job description

The Queen Baton Rouge in Dover, DE is seeking a dedicated Environmental Services/ janitorial supervisor to lead onsite housekeeping teams. The role emphasizes hands-on cleaning duties, staff supervision, and adherence to union and safety standards.

Responsibilities include maintaining guest areas, restroom upkeep, trash removal, and ensuring policy compliance while delivering quality service. Weekend, holiday, and night shifts are required.