EVS Attendant

Spokane Tribe Resort & Casino; Airway Heights (WA); On-site; USD 19,000 - 25,000; Full time

Job summary

Spokane Tribe Resort & Casino in Airway Heights, WA is hiring an EVS Attendant for the morning shift (7 a.m.–3 p.m.) to ensure the cleanliness and presentation of all public spaces, including the hotel. You will interact daily with guests and contribute to a welcoming, comfortable environment aligned with the casino’s mission to exceed guests’ expectations.

Responsibilities include cleaning and sanitizing front-of-house and back-of-house areas, maintaining floors, restrooms, and equipment,

Qualifications

• High School diploma or GED.
• Must be 18 years old.
• Able to lift and/or move up to 75+ pounds.
• Strong guest service and problem-solving skills.
• Able to multitask in a fast-paced environment.
• Must be able to work mornings (7 a.m.–3 p.m.).

Responsibilities

• Perform cleaning and sanitizing of all STRC areas, including front-of-house and back-of-house spaces, windows, surfaces and restrooms.
• Maintain cleanliness of slot machines and non-gaming areas and manage trash and recycling.
• Stock and restock cleaning supplies; ensure SDS labeling and safe handling of chemicals.
• Engage with guests professionally to answer questions and provide information.
• Follow safety procedures and company policies in all tasks.

Skills

Guest service

Multitasking

Problem-solving

Education

High School diploma or GED

Job description

EVS Attendants are responsible for performing cleaning duties, as directed by the Environmental Services Supervisor, throughout the property and ensuring the cleanliness and presentation of all public spaces, including the hotel. The EVS Attendant interacts daily with guests and will play a crucial part in creating a welcoming and comfortable environment for our guests per Spokane Tribe Resort & Casino’s mission of exceeding guests’ expectations. This is for the morning shift (7 a.m.- 3 p.m.).

ESSENTIAL JOB FUNCTIONS/DUTIES

• Practices, supports, and maintains the Mission, Vision and Values of Casino.
• Accountable for cleanliness and overall condition of assigned areas, including duties assigned to support the efficient operation of the Department.
• General cleaning and sanitizing of all STRC areas in the front-of-house, back-of-house, including all public spaces, windows, surfaces, and restrooms at STRC and STRC off-site locations. Dust and sanitize furniture and equipment (slot bases, slot chairs, stanchions, information signs, etc.).
• Maintains the cleanliness of all slot machines and non-gaming areas in a sanitary condition, including emptying and cleaning ashtrays. Cleans and maintains stairwells, elevators, escalators, and people movers, including arranging furniture such as chairs and tables (within the area of responsibility).
• Cleans and maintains flooring surfaces throughout the property. Hard flooring is maintained by sweeping, mopping, and burnishing. Maintains carpet areas by sweeping, vacuuming, and performing gum and stain removal.
• Maintains stock of cleaning materials and equipment needed to complete duties. Restocks EVS storage areas and notifies supervisor of supplies needed or equipment requiring maintenance. Keeps all chemicals in assigned areas with proper labels according to the Safety Data Sheets (SDS) and ensures all cleaning materials and equipment are utilized per manufacturer’s instructions.
• Remove trash and recycling from all receptacles properly and dispose at the designated locations. Operates trash and cardboard compactors following the Standard Operating Guidelines.
• Follows the required procedures for handling, cleaning, disposing, or moving of objects and materials and/or the clean-up of blood, infectious materials, or body fluids containing blood in accordance with the OSHA Blood-borne Pathogen Standard and STRC’s Exposure Control Plan for Blood-borne Pathogens.
• Engage in exceptional guest service to both internal and external guests, (i.e. answering questions, providing information, greeting and assisting guests whenever possible).
• Display a positive and professional demeanor during interactions with fellow team members and internal and external guests. Handle lost & found items following approved STRC policies and procedures.
• Perform other tasks assigned.
• High School diploma or GED.
• Must be 18 years old.
• May regularly life and/or move up to 75+ pounds.
• Strong guest service and problem-solving skills.
• Able to Multitask in a fast-paced environment.
• Must be able to tolerate areas containing varying noise, smoke, and temperature levels.

Gaming License Required

Ability to secure and maintain STATE OR TRIBAL Gaming License.