Events Support Specialist

UG2; Boston (MA); On-site; USD 25,000 - 36,000; Full time

Job summary

UG2 is seeking a full-time Events Support Specialist and janitorial porter for Amazon Boston. You will assist in set-up and breakdown of events, maintain training spaces, and perform custodial tasks to uphold safety and cleanliness standards.

You will manage room readiness, assist catering, respond to work orders, and coordinate with the events team. This role requires strong communication, teamwork, and the ability to lift up to 50 lbs as needed.

Qualifications

• Proficient in Microsoft Outlook.
• Attention to detail and diligence.
• Excellent written and verbal communication.
• Strong organizational skills.
• Ability to lift up to 50 lbs repeatedly.
• Ability to follow directions and work with minimal supervision.
• Team player who can work cooperatively.
• Experience using cleaning tools and equipment.

Responsibilities

• Support and maintain training rooms, conference rooms, and spaces.
• Assist set-up and teardown to customer specifications.
• Clean rooms before and after use, including vacuuming and trash.
• Assist catering with setup and teardown of tables.
• Respond to event emails and work orders.
• Inspect equipment and check against inventory.
• Ensure space is clean, organized, and compliant with fire codes.
• Attend weekly team meetings.
• Perform custodial duties in offices and public areas.
• Move and store items for events.

Skills

Outlook

Attention to detail

Written and verbal communication

Organizational skills

Teamwork

Physical stamina (lift 50 lbs)

Follow directions / minimal supervison

Tools

Cleaning tools and equipment

Portable backpack vacuum

Job description

UG2 is seeking a full-time Events Support Specialist and janitorial porter at Amazon Boston. The Event Porter will perform various duties relative to the set-up and breakdown of events and janitorial work in the facility. They are responsible working under the instructions of the area manager and events team, answering work order requests, inspecting equipment for damage after use, and checking equipment against an inventory list, among other duties.

Job Responsibilities

• Supporting and maintaining training rooms, conference rooms, and additional spaces (lobbies, common spaces, lounges, etc.). Support includes:
• Helping set up the spaces to customer requirements (setup chairs, tables, power strips, equipment, reset room to specifications, removing excess chairs and resetting tables).
• Supporting the cleaning of the rooms to ready space before and after use (vacuuming, emptying trash, straightening).
• Assisting customers during longer events to change trash and tidy up when able.
• Assisting catering in setting up and tearing down catering tables both inside and outside of the training rooms.
• Other items as needed.
• Communicating and responding to all event related emails and work order tickets.
• Straightening storage spaces.
• Inspecting equipment for damage after use and checking it against an inventory list.
• Ensuring excellent levels of customer service.
• Adhering to event safety standards.
• Assist in ordering, moving, and storing of items for event use.
• Ensuring the event space is clean and organized.
• Ensuring that seating arrangements adhere to fire code regulations.
• Attending weekly team meetings.
• Perform custodial duties such as:
  • Vacuum rugs in offices and public areas.
  • Collect building trash daily placing it in approved container and place in designated collection area for subsequent removal.
  • Replace liners in waste baskets and trash containers per specs.

Requirements

• Proficient in Microsoft Outlook.
• Diligence and attention to detail.
• Excellent written and verbal communication.
• Organizational skills.
• Ability to lift up to 50 lbs. repeatedly.
• Must be able to take direction, to work with minimal supervision, and to function cooperatively as part of a team.
• Ability to use cleaning tools and equipment.
• Use a portable vacuum cleaner – back pack style.
• Any and all other duties as assigned.

About UG2

At UG2, a leader in integrated facility services, we are committed to innovation, operational excellence, and exceptional client experiences. We take pride in developing strong customer partnerships and delivering industry‑leading service solutions tailored to each client’s unique needs.

Founded in 2012 and headquartered in Boston, Massachusetts, UG2 operates throughout the United States with regional offices in Chicago, Washington, D.C., New York City, West Palm Beach, Los Angeles, Sunnyvale, and Dallas.