Events & Sales Coordinator: Seamless Planning

StepStone-Hospitality-Inc; Charlotte (NC); On-site; USD 42,000 - 58,000; Full time

Job summary

Le Méridien Charlotte and Sheraton Charlotte is hiring a Sales & Events Coordinator to provide comprehensive administrative support to the Sales, Events, Catering, and Conference Services teams. The role focuses on organization, timely follow-up, and accurate records, ensuring smooth coordination of group and event business.

The ideal candidate is highly organized, proactive, and capable of managing multiple priorities in a fast-paced hotel environment, delivering professional client service and

Qualifications

• Strong organizational skills with excellent attention to detail.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Professional, service-oriented approach when interacting with clients and teams.
• Strong computer skills and ability to learn hotel sales, catering, and event management systems.
• Ability to work collaboratively across Sales, Events, Banquets, Food & Beverage, and other hotel departments.
• High school diploma or equivalent; additional education preferred.
• At least one year of office environment experience required.

Responsibilities

• Provide day-to-day administrative support to Sales, Marketing, and Events teams.
• Support Sales Managers with tracking leads, bookings, and account activity.
• Assist with preparations for sales calls, client appointments, and hotel site visits.
• Coordinate meeting space, materials, and refreshments for client appointments.
• Assist with preparing and distributing BEOs, event resumes, and diagrams.
• Maintain accurate event information, including room assignments and agendas.
• Prepare materials for pre-convention and sales meetings.
• Communicate group and event information to hotel departments.
• Prepare welcome letters, signage, and registration materials for groups.
• Respond to inquiries professionally and route requests appropriately.
• Prepare reports, spreadsheets, and other departmental materials.

Skills

Organizational skills

Written communication

Verbal communication

Multitasking

Proactive service

Microsoft Office

Education

High school diploma

Tools

Hotel sales systems

Job description

Le Méridien Charlotte and Sheraton Charlotte is hiring a Sales & Events Coordinator to provide comprehensive administrative support to the Sales, Events, Catering, and Conference Services teams. The role focuses on organization, timely follow-up, and accurate records, ensuring smooth coordination of group and event business.

The ideal candidate is highly organized, proactive, and capable of managing multiple priorities in a fast-paced hotel environment, delivering professional client service and