Events Program Manager

Willwork Global Event Services; Town of Florida (NY); On-site; USD 110,000 - 140,000; Full time

Job summary

Willwork is seeking a Sr. Program Manager to coordinate and lead all aspects of newly contracted projects from sales to production, ensuring delivery and installation.

The role requires strong project management, sales, construction, customer service and logistics skills, with extensive cross-department interaction and clear client communication. Travel and rotating shifts are required.

Qualifications

• Five+ years' experience in program management.
• Experience working with a large general contractor or large specialty subcontractor/supplier in a program management capacity.
• Excellent organizational skills with strong planning and logistics.
• Proficiency in project management software.
• Strong planning, analytical and computer skills (Excel, PowerPoint, Word).

Responsibilities

• Plan, organize, and execute events, including conferences, corporate meetings, and social gatherings.
• Develop event strategies, timelines, and budgets, and ensure events stay within budget constraints.
• Collaborate with clients to understand their event goals and meet their needs.
• Communicate plans throughout the organization and to the client and alert the entire internal team to any deviations to schedule as they happen.
• Manage and supervise event staff, vendors, labor, and contractors during events.
• Troubleshoot and resolve any on-site issues that may arise during events.
• Maintain records and documentation related to event planning and execution.
• Evaluate the success of events through post-event analysis and feedback collection.
• Participation in the vendor assignment, selection process and reconciliation efforts.
• Coordinate the resolution of client concerns or site challenges that happen from time to time. Communicate field quality issues back to Operations team and follow up for resolution.
• Travel as dictated by job requirements, regardless of location. Requires both Day and Night shifts.

Skills

Program management experience

Planning and analytical skills

Communication skills

Computer skills

Education

Bachelor's degree preferred

Tools

Project management software

Job description

Job Description

We are seeking a Sr. Program Manager to coordinate and lead all aspects of newly contracted projects from the sales team to production, until final delivery and installation. This position requires a combination of skills in project management, sales, construction, customer service and logistics. This position will interface with virtually all company departments as well as being the primary point of contact for the client. Successful candidates will be highly professional, be able to process information from many sources, distill down to important elements, and communicate clearly to all parties impacted.

Responsibilities:

• Plan, organize, and execute events, including conferences, corporate meetings, and social gatherings.
• Develop event strategies, timelines, and budgets, and ensure events stay within budget constraints.
• Collaborate with clients to understand their event goals and meet their needs.
• Communicate plans throughout the organization and to the client and alert the entire internal team to any deviations to schedule as they happen.
• Manage and supervise event staff, vendors, labor, and contractors during events.
• Troubleshoot and resolve any on-site issues that may arise during events.
• Maintain records and documentation related to event planning and execution.
• Evaluate the success of events through post-event analysis and feedback collection.
• Participation in the vendor assignment, selection process and reconciliation efforts.
• Coordinate the resolution of client concerns or site challenges that happen from time to time. Communicate field quality issues back to Operations team and follow up for resolution.
• Travel as dictated by job requirements, regardless of location. Requires both Day and Night shifts.

Qualifications:

Bachelor's degree preferred

Five +years' experience in a program management required

Must have experience working with a large general contractor or large specialty subcontractor /supplier in a program management capacity

Excellent organizational skills, comfortable with planning and logistics proficient in project management software

Strong Planning, Analytical and computer skills (intermediate Excel, PowerPoint, Word)

Company Description

We’re Willwork, a trusted partner in event solutions. We provide top-quality labor and production services to tradeshows, corporate events, retail, and outdoor pop-ups. Our extensive range of event services is designed to activate brand experiences, helping you connect with your audience in a meaningful and impactful way. Our talented team tailors each project to meet your unique needs, ensuring every aspect is handled with care and precision. You can trust that Willwork will set you up for success!

Company Description

We’re Willwork, a trusted partner in event solutions. We provide top-quality labor and production services to tradeshows, corporate events, retail, and outdoor pop-ups. Our extensive range of event services is designed to activate brand experiences, helping you connect with your audience in a meaningful and impactful way. Our talented team tailors each project to meet your unique needs, ensuring every aspect is handled with care and precision. You can trust that Willwork will set you up for success!