Events & Parking Operations Manager

Ohio; Athens (OH); On-site; USD 45,000 - 74,000; Full time

Benefits offered by this job

Medical benefits

Vision benefits

Dental benefits

Life insurance

Paid holidays

Tuition benefits

Retirement plan

Job summary

Ohio University is seeking an Events Manager to lead campus events and parking operations, guiding strategic planning, execution, and continuous improvement of event parking services. You will oversee both the operational and customer-service aspects of events, ensuring safety, efficiency, and positive guest experiences during a wide range of campus activities.

This role supervises 6-8 student event managers and up to 100 staff, coordinates with Athletics and external partners such as OHSAA,

Qualifications

• Requires a Bachelor’s degree in a related field, 3 or more years of related professional experience, and 1 or more years of supervisory experience. Must possess a valid Driver’s license ( CDL ) if required by duties.
• Strong oral and written communications and proficiency in Microsoft Office.
• Experience with parking and event management technologies.

Responsibilities

• Provides leadership and oversight for campus events and parking support activities and is responsible for the strategic planning, management, execution, and continuous improvement activities associated with event parking operations.
• Works all assigned events, providing onsite leadership during these events to ensure operational success, provide customer support, and address inquiries or concerns from guests.
• Accountable for achieving established performance measures related to event execution, customer satisfaction, revenue generation, meeting designated budget, staffing effectiveness, operational efficiency, and service quality.
• Plans, coordinates and schedules reservation requests for lot/space closures, meter reservations, guest accommodations, permit requests, and parking support accommodations submitted by internal and external customers.
• Develops and implements equipment and field logistics plans to support event operations. Working closely with the Parking Field Operations Manager to ensure successful field execution of event closures, signage, and equipment.
• Serves as the primary point of contact with Athletics to understand event needs, plan parking operations and ensure alignment with TPS resources and capabilities for OHIO athletic events.

Job description

Ohio University is seeking an Events Manager to lead campus events and parking operations, guiding strategic planning, execution, and continuous improvement of event parking services. You will oversee both the operational and customer-service aspects of events, ensuring safety, efficiency, and positive guest experiences during a wide range of campus activities.

This role supervises 6-8 student event managers and up to 100 staff, coordinates with Athletics and external partners such as OHSAA,