Events & Hospitality Coordinator

Hose Master LLC; Arkansas; On-site; USD 32,000 - 42,000; Full time

Job summary

Hose Master LLC is seeking an organized hospitality and events assistant to support customer service, travel logistics, and trade show activities. You will help with event planning, vendor coordination, and content creation for social media and internal communications.

This role emphasizes service excellence, strong writing, and teamwork across departments, with opportunities to travel domestically and internationally as needed to support company events.

Qualifications

• Familiarity with social media platforms.
• High attention to detail.
• Proficiency in Microsoft Office and Apple applications.
• Excellent grammar and language skills.
• Excellent communication and customer service abilities.
• Strong organizational and multitasking skills.

Responsibilities

• Hospitality & Customer Service: Assist in serving customers coffee and meals with professionalism and warmth.
• Event Planning & Execution: Assist with planning, organizing, and executing company events; coordinate vendors, venues, materials, and logistics; manage timelines and on-site support; assist with setup and breakdown.
• Travel & Administrative Support: Arrange domestic and international travel; prepare itineraries and supporting documentation; assist with expense tracking and CRM/ERP data entry.
• Trade Show Support: Support trade show planning and logistics; coordinate booth materials and shipping.
• Content Creation Support: Help capture photos and videos during events and daily operations; assist with creating social media and promotional content.

Skills

Hospitality

Customer service

Event planning

Travel coordination

Administrative support

Social media familiarity

Tools

Microsoft Office

Apple applications

Job description

Join a family-owned & operated company with 42+ years of stability & growth with industry-leading products that are 100% manufactured in the USA!

Headquarters in Cleveland OH with regional facilities in Houston TX, Atlanta GA, and Reno NV, Hose Master is North America’s largest manufacturer of flexible metal hose and metal bellows expansion joints, with over 450,000 square feet of manufacturing space.

Founded in 1982, Hose Master has established itself as the first choice in metal hose and metal expansion joints for industrial markets including power generation, refining and petrochemical, steel, pulp and paper, chemical processing, marine and offshore, liquid terminals, and bulk material handling.

We are passionate about providing customer-driven designs, manufacturing excellence, and superior service. Innovation and application expertise are the cornerstones of our identity and the fuel for our growth.

PRIMARY JOB RESPONSIBILITIES

• Hospitality & Customer Service
  • Assist in serving customers coffee and meals with professionalism and warmth
  • Support food and beverage preparation and presentation
  • Ensure high standards of customer and employee satisfaction
• Event Planning & Execution
  • Assist with planning, organizing, and executing company events
  • Coordinate vendors, venues, materials, and logistics
  • Manage event timelines and on-site support
  • Assist with event setup and breakdown
• Travel & Administrative Support
  • Arrange domestic and international travel (flights, hotels, ground transportation)
  • Prepare travel itineraries and supporting documentation
  • Assist with expense tracking and reporting
  • Update information (new customers, new contacts, leads, etc.) into CRM software (Customer Relationship Management) and into ERP System
• Trade Show Support
  • Support trade show planning and logistics
  • Coordinate trade show booth materials and shipping,
• Content Creation Support
  • Help capture photos and videos during events and daily operations
  • Assist with creating social media and promotional content

ADDITIONAL SKILLS

• Strong organizational and multitasking skills
• Excellent grammar and language skills
• Excellent communication and customer service abilities

QUALIFICATIONS

• Familiarity with social media platforms
• High attention to detail
• Proficiency in Microsoft Office and Apple applications

Hose Master is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.