Events Director

GAIA RESTAURANTS; Miami (FL); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading hospitality group in Miami is seeking an Events Director to oversee the planning and execution of special events. Responsible for client communications and team management, this role ensures that each event reflects exceptional service standards. Candidates should possess leadership experience in event management, proficiency in MS Office, and a background in luxury hospitality. Join a dynamic environment where creativity and precision are key to delivering memorable guest experiences.

Qualifications

• Minimum 5–7 years of experience in event management.
• At least 2 years in a supervisory or leadership role.
• Experience in luxury hospitality or fine dining event production preferred.

Responsibilities

• Lead the full event cycle from planning to post-event evaluation.
• Manage client communications and conduct site visits.
• Supervise event staff and ensure quality service during events.

Skills

Organizational skills

Leadership skills

Client service

Problem-solving

Proficiency in MS Office

Education

Bachelor's degree in Hospitality, Event Management, or related field

Tools

Event management systems

Job description

The Events Director is responsible for the planning, coordination, and flawless execution of all private and special events. This role oversees the events team, manages client communications, and partners with the culinary and operations departments to ensure each event reflects GAIA’s service standards and delivers an exceptional guest experience. The Events Director also plays a leadership role in budgeting, resource allocation, and continuous improvement of event operations.

Essential Functions

• Lead the full event cycle, including initial inquiry, planning, execution, and post-event evaluation.
• Manage client communications: conduct site visits, capture vision and requirements, and provide detailed event proposals and contracts.
• Partner with the General Manager and Executive Chef on event menus, layouts, and service standards.
• Supervise and schedule event staff; delegate responsibilities using event checklists to ensure tasks are completed accurately and on time.
• Act as the primary point of contact during events, overseeing service quality, food and beverage delivery, and guest satisfaction.
• Ensure compliance with company policies, health and safety regulations, and client contracts.
• Conduct post-event debriefs to evaluate performance, address issues, and identify areas for improvement.
• Maintain organized event records, contracts, and billing documentation.
• Monitor event budgets to ensure cost‑effective execution while maintaining quality standards.
• Perform other related duties as assigned to support successful event and operational outcomes.

Additional Responsibilities

• Ensure proper inventory management for event‑related supplies.
• Train and mentor event staff to uphold GAIA’s service standards.
• Collaborate with Marketing to align event promotions with GAIA branding.
• Participate in community and industry networking to enhance GAIA’s visibility as a premier event venue.
• Support adoption of event management technologies for greater efficiency.
• Identify and implement process improvements to enhance efficiency and guest satisfaction in event operations.
• Travel occasionally for offsite or promotional events.
• Strong organizational and leadership skills.
• Exceptional client service and interpersonal communication abilities.
• High attention to detail with ability to manage multiple priorities.
• Strong problem‑solving and decision‑making skills under pressure.
• Proficiency in MS Office (Word, Excel, PowerPoint, Outlook) and event management systems.
• Ability to adapt professionally and contribute to teamwork to enhance customer experience.
• Bachelor’s degree in Hospitality, Event Management, or related field preferred.
• Minimum 5–7 years of experience in event management, with at least 2 years in a supervisory or leadership role.
• Experience in luxury hospitality or fine dining event production strongly preferred.
• Demonstrated success in planning and executing high‑quality events.
• Fast‑paced hospitality and event environment with variable noise levels.
• Exposure to indoor and outdoor event spaces; may involve heat, cold, or inclement weather.
• Schedule and hours vary depending on business needs, including evenings, weekends, and holidays.
• Occasional travel may be required.

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Seniority level

Director

Employment type

Full‑time

Job function

Other

Industries

Food and Beverage Services