Event Sales Manager - Management

The Peacock Inn; Lambertville (NJ); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive Salary

Medical Insurance

401(k) Plan

Flexible schedule

Comprehensive training

Paid Sick and Vacation time

Job summary

The Peacock Inn in Lambertville, NJ is seeking a proactive sales and event coordinator to handle inquiries, qualify leads, and close event sales while coordinating with internal teams for seamless execution.

Ideal candidates have 2–5 years of sales experience in weddings or hospitality, with MS Office proficiency and knowledge of banquet/catering operations. This full-time role offers growth and comprehensive training.

Qualifications

• 2–5 years sales experience, preferably weddings or hospitality.
• BA/BS or equivalent experience preferred but not required.
• Working knowledge of banquet/catering food and beverage services.
• Proficient in MS Office, email, and internet functions.
• Knowledge of restaurant operations, marketing plans, security and safety programs, and hospitality law.

Responsibilities

• Respond to inquiries and follow up promptly via multiple channels.
• Qualify leads, assess client needs, budgets, timelines, and objectives.
• Conduct site tours and client consultations.
• Prepare proposals, contracts, and pricing; negotiate terms and deposits.
• Coordinate with internal teams to ensure feasibility and timelines.
• Manage contracts, deposits, and payment schedules.

Skills

Sales experience

Hospitality knowledge

MS Office

Excel

Event planning

Education

BA/BS preferred

Tools

Event management software

Job description

Essential Functions

• Promptly respond to incoming phone, online, email, and in-person walk-in sales inquiries, providing timely, accurate, and professional follow-up.
• Qualify leads and assess client needs, budgets, timelines, and event objectives
• Conduct in-person site tours and client consultations
• Prepare and present customized proposals, contracts, and pricing
• Negotiate terms, close event sales and collect deposits to meet or exceed revenue goals
• Upsell using company's premium offerings and resources
• Generate new business through flawless service, exceeding expectations, on-site guests interactions, outbound outreach, referrals, and networking

Sales & Client Development

• Promptly respond to incoming phone, online, email, and in-person walk-in sales inquiries, providing timely, accurate, and professional follow-up.
• Qualify leads and assess client needs, budgets, timelines, and event objectives
• Conduct in-person site tours and client consultations
• Prepare and present customized proposals, contracts, and pricing
• Negotiate terms, close event sales and collect deposits to meet or exceed revenue goals
• Upsell using company's premium offerings and resources
• Generate new business through flawless service, exceeding expectations, on-site guests interactions, outbound outreach, referrals, and networking

Event Planning & Coordination

• Serve as the primary point of contact through the initial inquiry through contract execution
• Collaborate with clients to develop event concepts, timelines, and logistics
• Coordinate with internal teams in culinary, beverage, execution, and marketing to ensure feasibility and alignment
• Communicate event details clearly and accurately using event management software and timely calendar notification and written updates
• Oversee coordination and execution teams with menu planning, floor plans, timelines, and vendor coordination as needed

Account Management

• Maintain strong client relationships to encourage repeat business and referrals
• Manage contracts, deposits, and payment schedules
• Track changes, add-ons, and upsells throughout the planning process

Revenue & Performance Management

• Meet or exceed monthly, quarterly, and annual sales targets
• Report sales
• Identify upselling and cross-selling opportunities
• Monitor event profitability and cost controls in collaboration

Event Execution Support

• Support on-site event execution as needed to ensure client satisfaction
• Address last-minute changes or challenges professionally and efficiently

Marketing & Brand Representation

• Represent the company professionally
• Maintain up-to-date knowledge of venue offerings, packages, and seasonal menus
• Collaborate with marketing to keep sales tools current
• Uphold brand standards and guest experience expectations
• Refer to other Genesis Hospitality venues when there are scheduling conflicts or as best meets guests' needs or vision

Administrative & Compliance Duties

• Ensure contracts and event details comply with company policies and legal requirements
• Maintain organized files and documentation
• Follow established sales processes and procedures
• Participate in team meetings, training, and performance reviews
• Notify corporate of any unforeseeable challenges or guest complaints

Requirements

• 2-5 years sales experience, preferably for weddings and/or a hospitality outlet
• BA/BS or equivalent experience preferred but not required
• Requires a working knowledge of banquet/catering food and beverage services, policies or operations
• Computer proficiency in MS Office, Excel, e-mail and internet functions
• Knowledge of restaurant operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning

Physical Demands: Physical, Mental and workplace Environment Conditions

• The employee is regularly required to sit; use hands to handle or feel; reach with hands and arms; and talk or hear
• The employee is frequently required to stand and walk
• Requires moderate physical efforts: standing, carrying, bending, stretching, stooping, pulling and pushing, lifting of weights up to 50 pounds.
• Specific vision abilities required by this job include: close vision, distance vision, color vision & focus

Working Conditions: Workplace Environment Conditions

• The noise level in this workplace is usually mild to moderate
• Working conditions involve noise, heat, changes in temperature, kitchen elements, odors, moisture, etc.

We Offer

• Competitive Salary
• Medical Insurance
• 401(k) Plan
• Flexible schedule
• Comprehensive training
• Paid Sick and Vacation time

And more!!!

Visit us at https://www.genesis-hospitality.com/

Genesis Hospitality is part of Genesis Global Group and is an equal opportunity employer.