Event Sales Manager

José Andrés Group; Orlando (FL); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Performance-based bonus

Retirement savings program

Employee dining discounts

Professional development opportunities

Job summary

A prestigious hospitality firm seeks an experienced Event Sales Manager to drive profitable events and private dining revenue. You'll manage the full sales cycle while ensuring exceptional guest experiences. Key duties include collaborating with Culinary and Operations teams, securing contracts, and maintaining client relationships. Minimum 3 years’ experience in upscale environments is essential. This role offers a competitive salary with performance bonuses and professional growth opportunities.

Qualifications

• 3–5+ years of event/private dining sales in upscale restaurants or luxury hotels.
• Proven track record meeting or exceeding revenue targets.
• Ability to communicate effectively with clients.
• Familiarity with CRM and event tools (TripleSeat/SevenRooms/Delphi), Social Tables, and POS basics.
• Strong project management skills; detail-driven and able to work under pressure.
• Schedule flexibility including nights/weekends/holidays as required.

Responsibilities

• Drive private dining and events revenue with impeccable service.
• Manage full sales cycle including prospecting through post-event follow-up.
• Ensure compliance with company standards and requirements.
• Provide white-glove service and maintain CRM notes for ongoing client relationship growth.
• Collaborate with Culinary, Beverage, Operations, Marketing, and Finance to optimize offerings and billing.

Skills

Event/private dining sales experience

Communication and negotiation skills

Proficiency with CRM and event tools

Project management

Attention to detail

Attention to detail

Flexibility

Tools

TripleSeat

SevenRooms

Delphi

Social Tables

POS basics

Job description

Job Title: Event Sales Manager

Reports To: Director of Sales & Events / Director of F&B / General Manager

José Andrés Group (JAG) is a hospitality company led by Chef José Andrés, known for outstanding guest experiences, innovation, and a values-driven culture. Our teams bring world‑class food and warm hospitality to life across acclaimed concepts worldwide.

Position Summary

The Event Sales Manager drives profitable private dining and events revenue while delivering gracious, detail‑perfect experiences. You’ll own the full sales cycle—from prospecting and proposals to contracting, BEO creation, and post‑event follow‑up—partnering closely with Culinary, Beverage, and Operations to execute flawlessly and build repeat business.

Key Responsibilities

Sales Strategy & Pipeline Management

• Prospect and qualify leads across corporate, social, hotel, and agency segments; conduct site visits and tastings.
• Build proposals and menus tailored to occasion, budget, and brand standards; negotiate and close with clear timelines.
• Manage holds, options, and room blocks (as applicable); secure deposits and signed contracts to policy.
• Maintain accurate forecasts, pace, and pipeline health; meet or exceed monthly/quarterly revenue targets.

Event Design, BEOs & Execution Partnership

• Lead internal hand‑offs and pre‑con meetings; ensure teams have complete and current event specs.
• Be on‑site for key programs as needed; support real‑time adjustments that protect guest experience and margin.
• Conduct post‑event recaps; capture feedback and opportunities for future bookings.

Client Service & Account Growth

• Provide white‑glove service from first inquiry to post‑event thank‑you; maintain CRM notes and contact plans.
• Grow repeat and referral business with strategic touches, offers, and partnerships.
• Manage VIP, concierge, and hotel partner relationships where applicable.

Cross‑Functional Collaboration

• Partner with Culinary/Beverage on seasonal packages, tasting notes, and costed menus.
• Align with Operations on staffing plans, set‑ups, and service standards; with Marketing/PR on content and promotions.
• Coordinate with Finance on invoicing, deposits, credits, and final billing accuracy.

Revenue Management & Reporting

• Optimize mix and margins via pricing, minimums, upsells (pairings, premium bars, enhancements), and room usage.
• Track KPIs (inquiries, conversion, ADR, covers, revenue mix, event profitability) and share weekly dashboards.
• Monitor market trends and competitive sets; recommend offers and calendars that drive demand.

Compliance & Brand Standards

• Ensure contracts, COIs, permits, and vendor agreements meet company and local requirements.
• Uphold JAG brand voice and service standards across proposals, collateral, and the guest journey.

Required Qualifications

• 3–5+ years of event/private dining sales in upscale restaurant, luxury hotel, or catering environment.
• Proven track record meeting/exceeding revenue targets with strong close rates.
• Expert communicator and negotiator; polished client presence and writing skills.
• Proficiency with CRM and event tools (e.g., TripleSeat/SevenRooms/Delphi), diagrams (Social Tables), and POS basics.
• Strong project management and attention to detail; calm under pressure and deadline‑driven.
• Schedule flexibility (nights/weekends/holidays) based on event needs.

Working Conditions & Physical Requirements

• Hybrid office/on‑property; frequent walk‑throughs of event spaces and dining rooms.
• Stand/walk for extended periods during events; occasional lifting of materials up to ~25–35 lbs.

In Return, We Offer You

• Competitive salary with performance‑based bonus
• Retirement savings program
• Employee dining and partner discounts
• Professional development and growth within an award‑winning hospitality group

Equal Opportunity Employer

José Andrés Group is an Equal Opportunity Employer and participates in the federal E‑Verify Program.

Seniority Level: Mid‑Senior level

Employment Type: Full‑time

Job Function: Management

Industries: Restaurants and Events Services