Events & Dining Experience Leader

Philadelphia Museum of Art; Philadelphia (Philadelphia County); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Free general admission for you and eim

Discounted guest tickets

Discounts on gifts/memberships

Staff tours and presentations

Discounts at museum restaurants, cafés

Job summary

The Philadelphia Museum of Art is seeking a Manager of Event and Dining Operations to oversee visitor dining, hospitality, and events. You will collaborate with internal teams and the exclusive food and beverage provider to ensure the museum delivers an outstanding guest experience.

Requirements include a bachelor’s degree (or equivalent) in business/hospitality, 5+ years in food services or hospitality and 5+ years in managing weddings and events, plus strong leadership, budgeting, vendor

Qualifications

• Bachelor’s degree or equivalent experience in business, hospitality, and/or food services management preferred.
• 5+ years of demonstrated successful experience in food services/hospitality.
• 5+ years of demonstrated successful experience in managing weddings and events.
• Understanding of retail restaurants, public dining, food and beverage catering, facility rental and event management services, vendor management, vendor/operator contracts, budgeting and financial management.
• Excellent leadership, organizational, communication, writing and interpersonal skills.
• Excellent facilitation, collaboration, and negotiation skills.
• Excellent skills with spreadsheet analysis and word processing software.

Responsibilities

• Support internal event planners and collaborate with facilities, security, AV, and retail.
• Provide day-of-event on-site execution support for internal and external events.
• Liaise with the exclusive food/beverage provider to ensure smooth integration with the museum.
• Foster collaboration between the Operator and museum departments (marketing, development, learning, visitor services, retail, finance, executive office, facilities).
• Ensure staff requests for internal catering are processed efficiently and positively.
• Review events to maintain high service standards and professionalism.
• Coordinate with facilities on maintenance of Museum-owned buildings and equipment.
• Oversee Operator performance metrics related to visitor satisfaction, food quality, service, safety, and sanitation.

Skills

Leadership

Organizational skills

Communication

Interpersonal skills

Negotiation

Spreadsheet analysis

Budgeting

Vendor management

Event management

Hospitality

Education

Bachelor’s degree or equivalent experience

Job description

The Philadelphia Museum of Art is seeking a Manager of Event and Dining Operations to oversee visitor dining, hospitality, and events. You will collaborate with internal teams and the exclusive food and beverage provider to ensure the museum delivers an outstanding guest experience.

Requirements include a bachelor’s degree (or equivalent) in business/hospitality, 5+ years in food services or hospitality and 5+ years in managing weddings and events, plus strong leadership, budgeting, vendor