Events Customer Success & Engagement Specialist

Launch 513; Florence (KY); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Daily one-on-one training

Team outings

Leadership development

Financial literacy training

Fast upward mobility

Job summary

Launch 513 is seeking a Customer Service Representative to join their team in Florence, Kentucky. You will assist customers by providing product information, handling inquiries, and participating in events for renowned clients.

The ideal candidate will have experience in customer service or sales, be fluent in English, and possess strong communication skills. This role emphasizes employee development with one-on-one training and mentorship, ensuring a high-energy environment that promotes growth

Qualifications

• Previous experience in customer service, sales, or related fields.
• Must be 18 years or older and legally able to work in the U.S.A.
• No felonies within the last 7 years.

Responsibilities

• Handle customer inquiries and complaints.
• Help subscribe customers for long-term services.
• Troubleshoot and resolve product issues.

Skills

Customer service experience

English fluency

Rapport building

Multitasking

Communication skills

Job description

Launch 513 is seeking a Customer Service Representative to join their team in Florence, Kentucky. You will assist customers by providing product information, handling inquiries, and participating in events for renowned clients.

The ideal candidate will have experience in customer service or sales, be fluent in English, and possess strong communication skills. This role emphasizes employee development with one-on-one training and mentorship, ensuring a high-energy environment that promotes growth