Events Customer Success & Engagement Specialist

Launch 513

Florence (KY)

On-site

USD 30,000 - 40,000

Full time

14 days+
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Benefits offered by this job

Daily one-on-one training
Team outings
Leadership development
Financial literacy training
Fast upward mobility

Job summary

Launch 513 is seeking a Customer Service Representative to join their team in Florence, Kentucky. You will assist customers by providing product information, handling inquiries, and participating in events for renowned clients.

The ideal candidate will have experience in customer service or sales, be fluent in English, and possess strong communication skills. This role emphasizes employee development with one-on-one training and mentorship, ensuring a high-energy environment that promotes growth

Qualifications

  • Previous experience in customer service, sales, or related fields.
  • Must be 18 years or older and legally able to work in the U.S.A.
  • No felonies within the last 7 years.

Responsibilities

  • Handle customer inquiries and complaints.
  • Help subscribe customers for long-term services.
  • Troubleshoot and resolve product issues.

Skills

Customer service experience
English fluency
Rapport building
Multitasking
Communication skills

Job description

Launch 513 is seeking a Customer Service Representative to join their team in Florence, Kentucky. You will assist customers by providing product information, handling inquiries, and participating in events for renowned clients.

The ideal candidate will have experience in customer service or sales, be fluent in English, and possess strong communication skills. This role emphasizes employee development with one-on-one training and mentorship, ensuring a high-energy environment that promotes growth

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