Entry-Level Retail Sales & Customer Experience Representative

Launch 513; Cincinnati (OH); On-site; USD 32,000 - 45,000; Full time

Job summary

Launch 513 in Cincinnati, OH is hiring for a Retail Sales & Customer Experience team member. You will work face-to-face with customers, represent established brands, and learn practical skills in sales, marketing, customer service, and leadership.

No extensive industry experience is required; training is provided. This role is ideal for recent graduates and career starters who want hands-on experience and room to grow. Opportunities for travel are optional.

Qualifications

• No extensive industry experience required. Training is provided.
• Ideal for recent graduates, former student-athletes, hospitality or retail professionals, and career starters.
• Competitive, motivated, and goal-oriented candidate with a student mentality.
• Comfortable communicating with new people and adapt­able to fast-paced environments.

Responsibilities

• Engage with customers one-on-one at retail locations
• Help customers understand products, services, and available options
• Assist with orders, account questions, and basic troubleshooting
• Process customer orders and complete sales transactions
• Deliver a professional and positive customer experience
• Represent client brands with professionalism
• Track daily results and provide customer feedback
• Work alongside your team to achieve individual and campaign goals
• Develop communication, sales, and leadership skills through ongoing training

Skills

Sales

Customer service

Leadership

Communication

Teamwork

Goal-oriented

Adaptable

Problem-solving

Job description

Launch 513 | Cincinnati, OH | Full-Time | On-Site

Start Your Career. Build Your Skills. Grow Into Leadership.

Are you competitive, outgoing, and ready to turn your communication skills into a career?

Launch 513 is looking for motivated individuals to join our Retail Sales & Customer Experience team. You’ll work face-to-face with customers while representing established brands and learning practical skills in sales, marketing, customer service, and leadership.

This opportunity is ideal for recent graduates, former student-athletes, hospitality or retail professionals, and career starters who want hands-on experience and room to grow.

No extensive industry experience is required. Training is provided.

What You'll Do

• Engage with customers one-on-one at retail locations
• Help customers understand products, services, and available options
• Assist with orders, account questions, and basic troubleshooting
• Process customer orders and complete sales transactions
• Deliver a professional and positive customer experience
• Represent client brands with professionalism
• Track daily results and provide customer feedback
• Work alongside your team to achieve individual and campaign goals
• Develop communication, sales, and leadership skills through ongoing training

We're Looking For Someone Who Is

• Competitive, motivated, and goal-oriented
• Coachable with a strong student mentality
• Comfortable communicating with new people
• Adaptable and able to think on their feet
• A team player who also takes ownership of individual performance
• Comfortable with basic math and technology
• Interested in professional growth and leadership development
• Open to optional travel opportunities

What You'll Learn

At Launch 513, we believe skills are developed through training, repetition, coaching, and real-world experience.

You’ll have opportunities to develop skills in:

• Face-to-face sales and customer engagement
• Product and service presentations
• Customer acquisition and retention
• Communication and problem-solving
• Goal setting and performance management
• Leadership and management fundamentals

Strong performers can take on additional responsibilities and pursue advancement opportunities based on performance and demonstrated skills.

Ready to Get Started?

If you're looking for an opportunity where you can learn, compete, grow, and build transferable business skills, we'd like to meet you.