Events Coordinator

University of North Carolina Charlotte; Charlotte (NC); On-site; USD 39,000 - 54,000; Full time

Job summary

The University of North Carolina Charlotte Athletics Venues seeks an Events Coordinator to manage event logistics, invoicing, and post-event evaluation. You will supervise student staff and contracted workers, coordinate staffing, and ensure ADA compliance and safety.

This full-time role requires a Bachelor's degree, a 40-hour work week, and occasional evenings/weekends for events, with a strong focus on customer service and safety.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Experience in recreation, sport management, higher education, large conferences, athletics, or event planning and execution.
• Ability to schedule, train, and manage student staff.

Responsibilities

• Serves as Event Manager for designated events throughout the facility.
• Acts as the on-site liaison for Salon space, meeting with clients to anticipate issues and assist in developing an event plan.
• Onsite liaison for Salons involves working with clients through pre-event, event, and post-event evaluation.

Skills

Event coordination

Staffing

Customer service

Safety

ADA compliance

Crowd management

Education

Bachelor's degree

Tools

25Live

Job description

Position Information

• Vacancy Open to: All Candidates
• Employment Type: Permanent - Full-time
• Hours per week: 40
• Months per year: 12
• Position Number: 009040
• NC Salary Grade Equivalency: NC07
• Classification Title: Student Services Specialist - Journey
• Working Title: Events Coordinator
• Salary Range: $39,058 - $53,705
• Anticipate Hiring Range: $39,058 - $48,823
• FLSA Status: Non Exempt
• Division: Athletics
• Department: Athletics Venues (Adm)
• Work Unit: Student Activity Ctr and Venue Mgmt
• Work Schedule: 8:00 am - 5:00 pm; Monday - Friday with flexible evening and weekend hours required in conjunction with event schedules.
• Primary Purpose of Position: This position serves as an Event Coordinator, responsible for coordinating event and meeting logistics, as well as providing invoicing and tracking of event satisfaction. Serves as Event Manager for designated events within Venue Management spaces. Assists in the hiring, training, and supervision of student event staff. Also supervises contracted event staff and medical personnel when deemed necessary.
• Minimum Education/Experience: Required Minimum Qualifications: Bachelor's degree; or equivalent combination of education and experience. All degrees must be received from appropriately accredited institutions. Note: Some state job postings state you can qualify by an 'equivalent combination of education and experience.' If that language appears above, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.

Essential Job Duties

• Serves as Event Manager for designated events throughout the facility.
• Acts as the on-site liaison for Salon space, meeting with clients to anticipate issues and assisting clients in developing a sound, successful event plan.
• Role as onsite liaison for Salons includes working with clients throughout the duration of the event process, including pre-event preparation, event, and post-event evaluation.
• Prepares and distributes 25live report(s) and event calendar(s) on a weekly basis.
• Gathers and disseminates all pertinent event-related information to various areas in the department, and where applicable, to the university community.
• Coordinates appropriate staffing needs based on event needs, including both university and contracted staffing.
• Oversees the collection of post-event surveys to benchmark customer satisfaction.
• Develops and maintains strong relationships with both internal and external customers while developing work relations with key partners across campus.
• Provides excellent customer service to clients, patrons, visitors, and fellow staff.
• Ensures event compliance with all safety, fire, and security regulations as well as a working knowledge of ADA requirements.
• Proactively works to ensure a safe environment is provided for patrons, clients, and staff.
• Conducts and participates in bi-weekly Event Meetings to engage fellow staff to identify challenges and areas for improvement.

Other Work Responsibilities

• Develop and maintain strong working relationships with University departments involved in event operations, including Conference Services, University Recreation, Facilities Management, Parking, Police, and Catering.

Departmental Preferred Experience, Skills, Training/Education

• Experience in recreation, sport management, higher education, large conferences, athletics, or event planning and execution.
• Experience in scheduling, training, and managing student staff.
• Experience with event-specific diagramming and scheduling software.
• Strong background in customer service, safety, and security.
• Experience and/or working knowledge of crowd management best practices, ADA requirements, and fire code regulations

Special Notes to Applicants

• The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
• The Search Committee will not contact references without first verifying permission with the finalist.
• Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
• Do not write 'see resume' on your application when completing the job duties section.
• UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/

Work Location

Student Activity Center & Other Athletic Facilities

Posting Details

• Posting date: 09/10/2026
• Closing date: 09/17/2026
• Proposed Hire Date: 10/12/2026

Applicant Documents

• Resume / Curriculum Vitae
• Cover Letter / Letter of Interest
• Contact Information for References