Events Coordinator

Daemen University; Buffalo (NY); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance (2 plans)

Dental insurance

Vision insurance

Retirement plan

Tuition waiver

Time off

Job summary

Daemen University is seeking an Events Coordinator to support the Director of Conference Services in planning and executing campus events. You will coordinate internal and external logistics, communicate with Daemen offices, and ensure exceptional customer service with meticulous attention to detail.

With a strong emphasis on relationship-building and teamwork, you will manage day‑to‑day event planning, build cross‑department partnerships, and adapt to fast-paced shifts while maintaining a

Qualifications

• Associate's degree preferred; Bachelor's degree required.
• Minimum of 3 years of customer service experience, with at least 1 year in hospitality and/or event planning.

Responsibilities

• Manage planning of day-to-day internal events hosted through Daemen University offices.
• Maintain the Reserving Facilities Form for reservation requests and inquiries.
• Build relationships across campus departments (e.g., Academics, Admissions, Alumni, CTE, Facilities, Dining, Housing).
• Provide exceptional customer service and attention to detail in all tasks.
• Perform other duties as assigned.
• Communicate effectively with clients, campus partners, and staff.
• Organize multiple events, tasks, and deadlines simultaneously.
• Ensure smooth event logistics and positive guest experiences.
• Collaborate across teams and adapt to changing event needs.

Skills

Customer service

Event planning

Hospitality

Education

Bachelor's degree

Associate's degree

Tools

Google Suite

Excel

Word

Canva

Event scheduling tools

Job description

Daemen University is a dynamic, independent, liberal arts institution committed to excellence in student centered learning. The University places special emphasis on preparing students for excellence in professional life, civic engagement, and on instilling and understanding that learning is an exciting lifelong journey. Students are encouraged to be creative, innovative, ethically minded leaders for an ever-changing, diverse, and interconnected world.

The Mission of Daemen University is to prepare students for life and leadership in an increasingly diverse and complex world through the integration of education and professional preparation. Daemen University is going beyond instrumental needs to foster the development of individuals who are dedicated to the health and well‑being of local and global communities.

Purpose of Role

The Events Coordinator supports the Director of Conference Services in planning and executing year-round events on campus. This role coordinates internal and external event logistics and assists with the preparations for small‑scale and large‑scale campus events. The Events Coordinator ensures smooth operations by communicating with all internal Daemen offices before and during their reservation, providing exceptional customer service, and maintaining close attention to detail. Success in this role depends on strong relationship-building, organization, and teamwork.

About This Opportunity

• Manage the planning of all aspects of day‑to‑day internal events hosted through Daemen University offices and areas.
• Maintain the Reserving Facilities Form for reservation requests and inquiries.
• Build strong working relationships across campus departments (e.g., Academics, Admissions, Alumni, CTE, Facilities, Dining, Housing).
• Provide exceptional customer service and maintain attention to detail in all tasks.
• Perform other duties as assigned
• Excellent communication skills - both verbal and written, for working with clients, campus partners, and staff.
• Strong organizational skills - ability to manage multiple events, tasks, and deadlines simultaneously.
• Attention to detail - ensuring all event logistics are executed smoothly and thoroughly.
• Commitment to providing a positive, professional experience for all guests and clients.
• Team collaboration - builds effective relationships across departments and works well in group settings.
• Problem‑solving skills - able to respond quickly and effectively to unexpected changes or needs during events.
• Marketing and social media familiarity - supports promotion of events and outreach efforts.
• Technology proficiency - comfortable using Google Suite, Excel, Word, Canva and event scheduling tools.
• Flexibility and adaptability - can shift priorities and stay calm under pressure in a fast‑paced environment.

Required Qualifications

• Associate's degree preferred; Bachelor's degree required.
• Minimum of 3 years of customer service experience, with at least 1 year of relevant experience in hospitality and/or event planning.

Total Compensation

Daemen University offers a robust total compensation package that includes:

• Health insurance with an option of two plans: an HSA plan with the deductible funded by employer HSA contributions, or a copay plan.
• Dental insurance through the Guardian network.
• Vision insurance through the Guardian network, and an option between the VSP or Davis plans.
• An 8% employer contribution to the retirement savings account when employees contribute just 5%.
• Fully paid long term disability insurance, guaranteed‑issue life insurance for new hires up to a volume of $150,000.
• Tuition waiver for full‑time employees and their qualified dependents. Entrance in Tuition Exchange scholarship opportunities to pursue education at other institutions.
• Generous time off for administrative and staff employees.