Events & Convention Services Lead

Rosen Hotels & Resorts; Orlando (FL); Sur place; USD 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Health Insurance

On-site Medical Center

Competitive Pay

Holiday Pay

Birthday Pay

Paid Vacation

Paid Personal Days

Tuition Reimbursement

Scholarships

401(k) Plan

Discounts

Family Outreach

Résumé du poste

Rosen Hotels & Resorts in Orlando seeks a Convention Services Manager to oversee group communications and ensure smooth event execution across hotel departments.

You will meet clients, manage room reservations, and coordinate details across teams, ensuring adherence to standards and client expectations. Expect collaboration with Sales and operations, with on-site support during events.

Qualifications

• Minimum two years of related convention services experience.
• Minimum one year of related management experience.
• Experience managing local and social catering operations.
• CMP certification preferred.

Responsabilités

• Serve as the primary liaison for group contacts, coordinating conference details to ensure a successful event.
• Partner with Sales and maintain communication with hotel departments throughout the event lifecycle.
• Conduct pre-planning and pre-convention meetings to identify group needs and event requirements.
• Prepare and distribute key event documents, including Group Resumes, Program Outlines, BEOs, VIP amenities and schedules.
• Manage group room blocks, monitor pickup, and communicate changes to clients.

Connaissances

Communication

Coordination

Teamwork

Formation

Bachelor’s or Associate in Hospitality Management/Marketing/Business

CMP certification preferred

Outils

V1

Outlook

Word

Excel

Description du poste

Rosen Hotels & Resorts in Orlando seeks a Convention Services Manager to oversee group communications and ensure smooth event execution across hotel departments.

You will meet clients, manage room reservations, and coordinate details across teams, ensuring adherence to standards and client expectations. Expect collaboration with Sales and operations, with on-site support during events.