Events & Catering Services Coordinator — Elevate Guest Experience

PERG online; Charlotte, Northern (NC, KY); Hybrid; USD 36.000 - 48.000; Vollzeit

Zusammenfassung

Omni Charlotte is seeking a Catering and Convention Services Coordinator to provide administrative support to the Catering and Convention Services Departments. The Coordinator will ensure clients receive accurate, timely information and professional service.

Responsibilities include coordinating with vendors, preparing event sheets, maintaining filing systems, handling inquiries, and supporting CCS Managers with proposals and site inspections; a strong hospitality and administrative background

Qualifikationen

• Ability to clearly communicate in English with guests, clients and hotel staff.
• Proficiency in MS Word, Excel and Power Point programs is required.
• Proficiency in Delphi is preferred.
• Previous hospitality experience is strongly preferred.
• Previous administrative experience is strongly preferred.
• Ability to multitask and complete a variety of tasks in an accurate and timely manner is required.
• Strong attention to detail is required.
• Strong customer service skills are required.

Aufgaben

• Correspond with colleagues, vendors and clients professionally.
• Handle inquiry calls and qualify space requests, transfer calls as needed.
• Record messages legibly and deliver them timely.
• Maintain accurate trace files and communicate daily traces to CCS Managers.
• Establish and maintain filing systems and storage of catering/convention files.
• Prepare and distribute Daily and Weekly Event Sheets and reports.
• Coordinate proposals, site inspections and vendor arrangements.
• Attend meetings, take minutes and distribute notes.
• Manage social media posts for Omni Charlotte channels.
• Other duties as assigned.

Kenntnisse

English communication

MS Word

MS Excel

PowerPoint

Multitasking

Customer service

Attention to detail

Tools

Delphi

Jobbeschreibung

Omni Charlotte is seeking a Catering and Convention Services Coordinator to provide administrative support to the Catering and Convention Services Departments. The Coordinator will ensure clients receive accurate, timely information and professional service.

Responsibilities include coordinating with vendors, preparing event sheets, maintaining filing systems, handling inquiries, and supporting CCS Managers with proposals and site inspections; a strong hospitality and administrative background