Client-Centric Sales & Events Coordinator

Concord Hospitality Enterprises; Raleigh (NC); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical/Dental/Vision plans

401k with Company Match

Tuition assistance

Discounted room rates

Training & development

Career advancement opportunities

Job summary

Concord Hospitality Enterprises is seeking a Sales Coordinator to support sales operations, manage event details, and ensure the successful execution of group business in Raleigh, NC. The role acts as a liaison between Sales & Catering and Event Management teams to deliver top-tier service.

You will engage with clients, help manage room blocks, create and review event documentation, and track milestones from pre-event to post-event.

Qualifications

• 2 years: Hospitality experience or equivalent in sales support.
• Strong organizational and communication abilities.
• Familiarity with StayPMS, ProfitSword, Infor Reserve or willingness to learn.

Responsibilities

• Respond to sales inquiries and provide professional, timely communication to clients and internal teams.
• Support sales and catering operations, including managing room blocks, reports, billing details, and event documentation.
• Coordinate and communicate event details throughout pre-event, event, and post-event phases.
• Track key deadlines, client requirements, and event milestones to ensure successful execution.
• Utilize sales systems and tools to support booking processes and achieve team goals.
• Participate in meetings, training, and reporting to support departmental objectives.
• Collaborate with cross-functional teams to deliver exceptional service and seamless events.
• Assist in achieving sales activity and revenue goals through client interaction and support efforts.
• Maintain strong organization, attention to detail, and compliance with company policies.
• Perform additional duties as assigned by leadership.

Skills

Hospitality experience

Sales support

Organizational skills

Communication skills

StayPMS

ProfitSword

Infor Reserve

Tools

StayPMS

ProfitSword

Infor Reserve

Job description

Concord Hospitality Enterprises is seeking a Sales Coordinator to support sales operations, manage event details, and ensure the successful execution of group business in Raleigh, NC. The role acts as a liaison between Sales & Catering and Event Management teams to deliver top-tier service.

You will engage with clients, help manage room blocks, create and review event documentation, and track milestones from pre-event to post-event.