Dynamic Events & Catering Services Coordinator

Omni Hotels & Resorts; North Chicago (IL); On-site; USD 42,000 - 52,000; Full time

Job summary

Omni Chicago Hotel is seeking an Administrative Specialist to handle all catering and conference services department duties. You will answer client inquiries, manage room blocks, and coordinate event logistics to ensure flawless execution.

Requirements include strong English communication, high school education (college preferred), and Delphi experience. The role requires organization, reliability, and the ability to work nights, weekends, and holidays.

Qualifications

• Customer service oriented with a focus on guest experience.
• Clear written and verbal communication in English.
• Strong organizational and multitasking abilities to support event operations.
• Proficient with standard office software and data entry.

Responsibilities

• Answer incoming calls for Catering and Conference Services and respond to inquiries.
• Process correspondence and prepare outgoing materials as directed.
• Maintain organized filing systems and documentation.
• Manage rooms-only blocks and small groups.

Skills

Customer service

Communication

Organization

Multitasking

Office software

Education

High school education

College degree preferred

Tools

Delphi

Job description

Omni Chicago Hotel is seeking an Administrative Specialist to handle all catering and conference services department duties. You will answer client inquiries, manage room blocks, and coordinate event logistics to ensure flawless execution.

Requirements include strong English communication, high school education (college preferred), and Delphi experience. The role requires organization, reliability, and the ability to work nights, weekends, and holidays.