Events & Catering Coordinator, Hospitality Services

Omni Hotels & Resorts; Chicago (IL); On-site; USD 42,000 - 54,000; Full time

Job summary

Omni Chicago Hotel is seeking an Office Administrator for the Catering & Conference Services Department to handle administrative duties, answer calls, manage filing, and support event planning and on-site operations.

You will coordinate room blocks, prepare BEOs, assist with meeting agendas, and serve as a liaison between managers, clients, and vendors. Strong English communication and multitasking in a fast-paced hotel environment are essential.

Qualifications

• Clear and pleasant verbal and written English communication with guests and colleagues.
• Experience inputting information into computer systems; Delphi experience preferred.
• Strong organizational and multitasking abilities in a fast-paced hotel setting.

Responsibilities

• Answers incoming calls for Catering & Conference Services and responds to inquiries.
• Processes correspondence and prepares communications and materials.
• Maintains filing systems, records, and documentation.
• Manages rooms-only blocks and small groups.
• Handles daily office duties, signage, Banquet Labels/Menus, BEOs, and Daily Event Reports.
• Assists with Pre-Planning Meeting Agendas and Welcome Packets.
• Liaises between Catering/Conference Managers and clients during events.
• Manages in-house meeting requests and BEO changes.
• Attends meetings and ensures changes are executed.

Skills

English communication

Delphi experience

Data entry

Education

High school diploma

College degree preferred

Tools

Delphi

Job description

Omni Chicago Hotel is seeking an Office Administrator for the Catering & Conference Services Department to handle administrative duties, answer calls, manage filing, and support event planning and on-site operations.

You will coordinate room blocks, prepare BEOs, assist with meeting agendas, and serve as a liaison between managers, clients, and vendors. Strong English communication and multitasking in a fast-paced hotel environment are essential.