Events Catering Manager – Lead & Deliver Excellence

Aramark; West Hartford (CT); On-site; USD 75,000 - 80,000; Full time

Job summary

Aramark is recruiting a Catering Services Manager in West Hartford, CT to lead all catering solutions and special events at the location. This leadership role directs the catering team to meet customer expectations and service standards across events and deliveries.

You will develop catering programs, build client rapport, and ensure high-quality event execution while guiding staff and ensuring safety and compliance with policies.

Qualifications

• Requires at least 2 years of experience in a related leadership role.
• Prior management or supervisory experience is required.
• Experience in events, hospitality and catering is preferred.
• Bachelor's degree or equivalent experience is required.
• Available to work event-based hours and flexible times.
• Excellent communications skills are essential.
• Food Handlers and Alcohol Service Certifications may be required.
• Physical ability to lift up to 50 lb and stand for long periods.

Responsibilities

• Develop and complete catering solutions to meet customers' needs.
• Develop and maintain effective client and customer rapport.
• Deliver consistent quality in planning and carrying out events.
• Facilitate the delivery of prepared food and setup of events from banquet orders.
• Assist clients in planning special events and providing creative solutions.
• Train and lead catering employees to ensure standards are met.
• Provide completed Banquet Event Orders and ensure requests are met.
• Deliver food and labor targets and manage event execution.
• Oversee staffing and management for varied-sized catering events.
• Ensure accurate reporting of catering revenue, expenses, and receivables.
• Recruit, train, schedule and develop team members.
• Ensure compliance with food, occupational, and environmental safety policies.

Skills

Management experience

Event planning

Hospitality & catering

Excellent communication

Event-based hours availability

Food handler & alcohol service certs

Physical stamina (50 lb lift)

Stand for extended periods

Education

Bachelor's degree or equivalent

Job description

Aramark is recruiting a Catering Services Manager in West Hartford, CT to lead all catering solutions and special events at the location. This leadership role directs the catering team to meet customer expectations and service standards across events and deliveries.

You will develop catering programs, build client rapport, and ensure high-quality event execution while guiding staff and ensuring safety and compliance with policies.