Events and Services Manager

Discovery Green; Houston, Northern (TX, KY); Hybrid; USD 55,000 - 76,000; Full time

Benefits offered by this job

Medical coverage

Vision coverage

Dental coverage

Life insurance

Long-term disability

Job summary

Discovery Green Conservancy in Houston, TX seeks an Event and Services Manager to coordinate and execute event logistics while preserving the park’s beauty. The role supports sales teams through planning and licensing processes, and serves as onsite liaison for load in/out.

The position requires strong data entry, budgeting, vendor coordination, and collaboration across departments to ensure exceptional client and guest experiences.

Qualifications

• Data entry and analysis with attention to detail.
• Excellent verbal and written communications skills.
• Ability to work independently and in a team.
• Problem solving under pressure with sound judgment.
• Self-motivation, strong work ethic and follow-through.
• Planning, organizing and time management across multiple tasks.
• Comfort with stress management and adaptability.
• Proficient computer skills including Outlook, Word and Excel.

Responsibilities

• Plan Planning Pod calendar data entry, reporting and contracts.
• Post revenue events to calendar in Planning Pod.
• Collect and post logistics, financial information and attendance.
• Inform Operations team with event setup details.
• Review site maps and timelines submitted by licensees.
• Schedule outside vendors for revenue events.
• Prepare, send and manage venue licenses and contracts.
• Collect W9, ACH and COI for vendors and licensees.
• Coordinate logistics for Revenue and Services and manage invoices.
• Be onsite contact for load in/out and event execution.

Skills

Data entry and analysis

Communication

Teamwork

Problem solving

Initiative and enterprise

Planning and organizing

Self-management

Technology

Physical strength

Tools

Microsoft Windows

Apple OS

Outlook

Word

Excel

Job description

Description

Job Type: Full time, Exempt

Reports to: Revenue and Services Director

The Event and Services Manager (ESM) is responsible for ensuring that all event logistics and services within the park are coordinated and executed seamlessly while maintaining the landscape, beauty, and overall integrity of the park. This position plays a key role in supporting successful events, creating a positive experience for clients and guests, and protecting the park’s natural and aesthetic environment.

The Event and Services Manager will conduct park walkthroughs for potential licensees, showcase the park’s capabilities and opportunities, and provide support to the sales teams of our stakeholders throughout the event-planning and licensing process.

Essential Duties and Responsibilities:

• Planning Pod calendar including data entry, reporting, and contracts:
• Post all revenue events to calendar in Planning Pod.
• Collect and post logistics, financial information and attendance to event records
• Communicate deadlines for payment and documents
• Inform Operations team Project Manager with event setup details
• Review site maps and timelines submitted by licensees
• Schedule all outside vendors needed for revenue producing events
• Assist in creating reports for revenue and services as needed, including
• Pre-season projections and post-season recaps
• Venue License forecasting
• Budget and interim reporting
• Coordinate and communicate logistics for Revenue and Services:
• Post all logistical information to event database record
• Be the onsite contact and execute any load in/ROS/load out as needed.
• Prepare, send and manage contracts for venue licenses, sampling, vendors and birthdays
• Collect contractor payment information including W9, ACH – Collect COI for vendors and licensees
• Review and submit contractor invoices to appropriate department; post data to event record
• Manage all requested services, including scheduling, fencing, cleaning, security; following up with submitting invoices.
• Assist with data entry and reporting for Revenue and Services
• Other duties as assigned; all Conservancy employees work together as a team and frequently assist each other in every department when needed.

Requirements

Minimum Qualifications (Knowledge, Skills, and Abilities):

• Data entry and analysis – attention to detail; ability to use data to report and analyze.
• Communication – excellent verbal and written skills, including proofreading.
• Teamwork – able to work both independently and on a team with a wide variety of people with different backgrounds, styles and skills.
• Problem solving - flexible; able to deal with frequent changes, delays, or unexpected events; decisive, using sound judgment and logical reasoning, often under pressure; and accountable for actions.
• Initiative and enterprise – Self-motivated; strong work ethic; responsive, attention to detail, accuracy and follow through.
• Planning and organizing - Proficient time management skills; to manage multiple projects and work assignments at once.
• Self-management – stress management skills, maintaining a healthy lifestyle.
• Technology - Excellent computer skills using Microsoft Windows or Apple, including Outlook, Word, and Excel, and proficiency in internet research.
• Must be able to lift over 50 pounds and willing to work outside when needed.

Note:

This job description in no way states or implies that these are the only duties to be performed by the employee in this position. Employees will be required to follow other job-related instructions and perform other job-related duties as assigned.

Benefits:

Benefits include medical, vision, dental, life, and long-term disability paid by Discovery Green Conservancy. Employees can participate in our 401k retirement plan.