Events and Catering Service/Coordination Manager

The City Club of San Francisco; San Francisco (CA); On-site; USD 70,000 - 110,000; Full time

Job summary

The City Club of San Francisco is seeking an Events and Catering Service/Coordination Manager to lead planning and execution of corporate and social events. You will coordinate with hosts and guests, upsell services, and manage contracts and pricing for banquets in a high-end environment.

Key responsibilities include coordinating logistics, negotiating FF&E, and delivering exceptional service while maintaining strong client relationships and community event involvement.

Qualifications

• Experience in event, catering, banquet services coordination in upscale settings.
• Ability to work nights and weekends in F&B operations when required.

Responsibilities

• Organize, plan and execute events, catering and banquet contracts booked by Catering Sales.
• Upsell and coordinate event details with host/guests.
• Negotiate food, beverage prices, function space, and special requests.
• Prepare client proposals and write contracts; generate client communications.
• Support operational aspects of events including floral, rentals, logistics, and menu.

Skills

F&B planning

Negotiation

Sales skills

Leadership

Communication

Event coordination

Banquet operations

Relationship building

Attention to detail

Tools

All Seated

TripleSeat

Windows

Word

Excel

Facebook

Instagram

Photoshop

Job description

Events and Catering Service/Coordination Manager

Corporate & Social Events

Experienced professional Events and Catering Manager professional with previous successful Event Planning and Catering Services role in the food and beverage industry. The role requires a self-starter who's ready to take on a new challenge. GREAT Opportunity if you are an entrepreneurial minded experienced professional sales manager. Lots of opportunity for advancement.

Events, Catering, and Banquet Services Activities:

• Responds to web, phone and walk - in inquiries
• Organize, plan and execute Events, Catering and Banquet contracts booked by Catering Sales
• Upselling, coordinating and developing the event details directly with the Host/Hostess/Guests
• Serve the client by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations
• Executes and supports the operational aspects of business booked including floral, rentals, logistics, menu, wedding planning
• Negotiate food and beverage prices, function space, and special requests
• Provide client proposals and write contracts
• Generate all customer correspondence
• POS system: Input and access information
• Confirm in writing to the client and team client requirements, sales contract terms, addendum, confirmation of pricing, and/or banquet event order.
• Conduct banquet facility tours and entertain qualified clients in accordance with company and property policies
• Create and assists with implementation and follow-through of marketing promotions directed for Event Sales
• Actively participates in community events and activities as a business representative
• Maintain relationships with business accounts and source new business opportunities
• Qualify leads and prospects gained from cold call and other sources

REQUIRED COMPETENCIES:

• Detailed understanding of high quality food service - hospitality operations, and food and beverage planning, and have the ability to coordinate with all positions in banquet operations.
• Strong communication skills, both oral and written
• Outstanding interpersonal skills
• Excellent negotiation and selling skills
• Superior collaboration and relationship building ability
• Strong leadership skills
• Great attention to detail, Outstanding planning, prioritizing and goals setting ability
• Outstanding response time and follow-through
• Ability to remain composed and calm under pressure
• Basic skill in development and delivery of food and beverage presentations.
• Triple Seat, All Seated, Windows, Word, Excel, Facebook, Instagram, Photo Shop etc. experience A+++

MINIMUM QUALIFICATIONS:

• Previous experience as a Event/Catering/Banquet services/coordinator manager in a upscale hotel, restaurant, company or club.
• Experience and ability to work nights, weekends in a F&B operation when necessary