Events Administrative Assistant

Park Hyatt; Carlsbad (CA); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Meal and Parking

Hotel nights & discounts

Medical, Dental, Vision Insurance

Paid holidays & vacation

401K with Matching

Employee stock purchase plan

Educational Reimbursement

And so much more!

Job summary

Park Hyatt Aviara Resort in Carlsbad, CA is seeking an Events Administrative Assistant to support Event Planning and Event Sales Managers. The role includes handling phones, client communications, lead creation, and managing proposals and contracts for a luxury resort clientele.

The ideal candidate will demonstrate exceptional customer service, organizational skills, and the ability to multitask in a fast-paced, high-end environment. On-site role with a strong emphasis on teamwork and discretion.

Qualifications

• Strong customer service focus with luxury hospitality experience preferred.
• Excellent verbal and written communication skills.
• Proficient with computer applications; knowledge of Envision, Opera and Cvent Diagramming prioritized.

Responsibilities

• Provide administrative support to the Event Planning and Event Sales team.
• Answer phones, communicate with clients, and maintain systems and processes.
• Create leads, presentations, proposals and contracts, and coordinate hotel tours and program details.
• Prepare diagrams, coordinate client needs for managers and assist the Event Manager and Director of Events.

Skills

Customer service

Communication

Computer skills

Envision Opera Cvent

Organizational skills

Hospitality experience

Independence

Confidential information

Job description

Organization- Park Hyatt Aviara Resort

Find your place at Park Hyatt Aviara: Become part of one of San Diego's premiere destination locations, a AAA Five-Diamond luxury resort. Recently renovated with striking architecture, a beautiful spa, an 18-hole Arnold Palmer designed golf course, and a resort getaway that offers world-class recreation and relaxation amid 200 lush acres of natural beauty, Park Hyatt Aviara offers sophisticated, approachable luxury with distinct character highlighting our Carlsbad location.

About The Role – Events Administrative Assistant

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
The Events Administrative Assistant must be a highly motivated individual who is eager and ready to accept additional responsibilities when needed. This position is responsible for providing administrative support to a team of Event Planning and Event Sales Managers including, but not limited to, answering phones, speaking with clients, maintaining systems, creation of leads, presentations, proposals and contracts, hotel tour announcements, detailing programs, diagram creation, coordinating client needs for managers and other related tasks as assigned by the Event Manager and Director of Events. The ideal candidate has a friendly demeanor, can multitask and complete projects in a timely manner. This person should demonstrate exceptional customer service and problem-solving skills aligned with a luxury resort experience and level of clientele.
Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

Wage Information

The hourly rate for the position is $24.50.

Hyatt has a very competitive benefit package for colleagues, which may include:

• Complimentary Employee Meal and Parking
• Complimentary hotel nights and discounts at Hyatt properties around the world
• Medical, Dental, and Vision Insurance, Life Insurance, Flexible Spending Account
• Paid holidays, vacation and sick leave
• 401K with Matching
• Employee Stock Purchase Plan
• Educational Reimbursement
• And so much more!

Qualifications

• A true desire to satisfy the needs of others in a fast- paced environment
• Refined verbal and written communication skills
• Proficient knowledge of computer applications or ability to learn new computer programs. Knowledge of Envision, Opera and Cvent Diagramming will be prioritized
• Strong organizational, customer service and interpersonal skills
• Luxury hospitality knowledge and/or administrative support experience is preferred
• Must be able to work independently and confidently
• Ability to establish professional relationships within the hotel and manage confidential information

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran.