Event Work Crew II - Reserve - Special Events

biltmore; Asheville (NC); On-site; USD 30,000 - 38,000; Full time

Job summary

Biltmore in Asheville, NC is seeking a Special Events - Work Crew to assist in setup and breakdown of events during peak seasons, ensuring a world-class guest experience. You'll handle landscape and structure illumination, equipment delivery, loading, unloading, and exhibition maintenance, while adhering to safety standards and direction from supervisors.

Ideal candidates have a high school diploma or GED and at least one year of related experience, with strong communication and multi-tasking

Qualifications

• High school diploma or GED is preferred.
• At least one year of event/setup or illumination experience preferred.
• Commitment to world class guest service.
• Ability to follow directions and work safely in a fast-paced environment.

Responsibilities

• Assist in setup and breakdown of events and exhibitions.
• Operate equipment including box truck and lifts safely.
• Load/unload trucks and perform warehouse maintenance.
• Provide friendly, professional service to guests and internal customers.
• Follow work orders and directives accurately.

Skills

Interpersonal communication

Verbal communication

Written communication

Time management

Attention to detail

Guest service

Education

High school diploma or GED

Tools

Forklift

Scissor lift

Boom lift

Box truck operation

Job description

Job Description

The Special Events - Work Crew - 2 position primarily assists in the setup and breakdown of Biltmore events such as illumination, concerts, exhibitions, corporate events etc. during peak event seasons to help create a world class experience for guests.

Duties include, but are not limited to landscape & structure illumination, equipment delivery and setup, loading and unloading trucks, warehouse maintenance, and exhibition setup/strike/maintenance.

Position may also provide general assistance and support to the department, leadership, and the company as required.

Essential Job Duties:

1. 1. All that are detailed in and for Special Events Crew 1, and ...
2. 2. Properly and safely operate a box truck.
3. 3. Provide friendly, professional service to internal customers and guests.
4. 4. Setup rental equipment and test/ensure quality matches company expectations upon arrival.
5. 5. Must be able to understand and execute direction given from a workorder, email, phone, etc.
6. 6. Rigging items that are 25lbs and under such as small chandeliers, bistro lighting, and other decor.
7. 7. Running and connecting power requirements up to 20 amps.
8. 8. Safely operate a warehouse forklift.
9. 9. Safely operate a scissor and/or boom lift (single basket) up to a 30' electric machine

Qualifications:

1. 1. High school diploma or equivalent GED is preferred.
2. 2. At least one (1) year of prior experience working with event and/or exhibit set up and illumination preferred.
3. 3. Demonstrated commitment to providing world class internal/external guest service.
4. 4. Solid interpersonal and written/verbal communication skills; must be able to convey information clearly and concisely.
5. 5. Excellent attention to detail with focus on quality, service, and safety.
6. 6. Strong time management and organizational skills; can multi-task and adapt as required.
7. 7. Ability to take direction and understand and execute instructions successfully.
8. 8. Proactive, and exercises good judgment; can troubleshoot as needed.
9. 9. Can operate effectively in an intense and dynamic guest service environment, and respond/interact with guests and vendors in a manner consistent with Biltmore standards.
10. 10. Maintain a valid driver's license and must be at least 19 years of age

Physical Requirements:

1. Must be able to lift, push, pull, and carry up to 50 pounds frequently and up to 100 pounds on a regular basis with assistance.
2. 2. Ability to stand/walk for extended periods of time.
3. 3. Ability to climb, and work from, ladders, lifts, stairs, and/or scaffolding. Must be able to work for extended periods of time from elevated heights.
4. 4. Ability to reach overhead, bend and squat/kneel often.
5. 5. Ability to work effectively (indoors and outdoors) with exposure to dust, dirt, foul odors, extreme temperatures and/or weather conditions, using the proper safety and protective equipment.