Event Venue Public Safety Agent

ASM Global Group; Columbus (OH); On-site; USD 19,000 - 30,000; Full time

Job summary

Legends Global is seeking a Public Safety Agent to help secure the Greater Columbus Convention Center and its 2 million square feet of space. You will greet guests, monitor access, manage crowds, and respond to incidents, acting as the eyes and ears of the venue.

The role requires excellent communication, a professional appearance, and the ability to work under pressure. Training and safety protocols are provided to ensure exceptional service to all patrons.

Qualifications

• Must be fluent in English and able to interact with guests in a friendly manner.
• Ability to walk, stand for up to 8 hours, and respond to emergencies.
• Must pass background check and hold a valid state driver’s license.
• Experience with CCTV is preferred.
• Proficient with two‑way radios and basic Microsoft Office.

Responsibilities

• Greet guests and assist with questions, directions, and needs.
• Enforce venue policies and procedures; report suspicious activity.
• Conduct routine security rounds and monitor access points.
• Complete incident reports and communicate with staff as needed.
• Assist with crowd control and emergency response as required.

Skills

Surveillance CCTV

Customer service

Conflict resolution

Communication skills

Two-way radio

Professional appearance

Confidentiality

Driver's license

Background check

Education

Security officer experience preferred

Tools

CCTV monitoring

Job description

Legends Global is seeking a Public Safety Agent to help secure the Greater Columbus Convention Center and its 2 million square feet of space. You will greet guests, monitor access, manage crowds, and respond to incidents, acting as the eyes and ears of the venue.

The role requires excellent communication, a professional appearance, and the ability to work under pressure. Training and safety protocols are provided to ensure exceptional service to all patrons.