Elite Event Security & Crowd Safety Agent

Legends Global; Columbus (OH); Hybrid; USD 35,000 - 45,000; Full time

Job summary

Legends Global is seeking a Public Safety Agent in Columbus, OH to greet guests, conduct bag checks, and monitor security across the convention center campus. You will manage crowds, secure access points, and respond to incidents with a focus on customer service and safety.

The role requires strong communication, adherence to safety procedures, and the ability to work nights and events. Prior security experience and active CPR/First Aid certification are preferred.

Qualifications

• Experience in security or public safety roles is preferred.
• Ability to communicate clearly and resolve conflicts.
• Knowledge of access control and crowd management best practices.
• CPR/AED/First Aid certification preferred and eligible for certification upon hire.

Responsibilities

• Greet guests as they enter and leave the facilities.
• Answer questions, resolve complaints, and provide directions.
• Enforce venue policies and procedures.
• Report suspicious activity and campus policy violations.
• Respond to guest conflicts, medical situations, and other incidents.
• Provide crowd management and assist with crowd movement.
• Secure locations and prohibit access to unauthorized individuals.
• Challenge unauthorized personnel in restricted areas.
• Complete detailed shift reports and incident write-ups.
• Operate and monitor fire alarm system and surveillance cameras.
• Drive company vehicle to transport staff or patrons as needed.
• Take appropriate action during emergencies.
• Maintain friendly, professional service at all times.

Skills

CCTV surveillance

Public safety knowledge

Customer service

Two-way radio operation

Conflict resolution

Professional appearance

English fluency

Background check readiness

Education

CPR, First Aid, AED certification

NIMS ICS 100

NIMS ICS 700

Ohio security license

Tools

Microsoft Office

Fire alarm systems

Security management software

Job description

Legends Global is seeking a Public Safety Agent in Columbus, OH to greet guests, conduct bag checks, and monitor security across the convention center campus. You will manage crowds, secure access points, and respond to incidents with a focus on customer service and safety.

The role requires strong communication, adherence to safety procedures, and the ability to work nights and events. Prior security experience and active CPR/First Aid certification are preferred.