Event Usher - Arlington Backyard

Xfinity Live!; Arlington (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Arlington Backyard is a premier outdoor concert venue in Arlington, TX seeking an Event Usher. The role involves greeting guests, selling and scanning admission tickets, and handling cash at portable registers.

You will verify tickets, distribute promos, and assist attendees with directions and questions to ensure a memorable experience. The position may require nights, weekends or holidays and strong English communication skills are essential.

Qualifications

• High School diploma or equivalent.
• At least 1 year of experience with cash handling, customer service and/or hosting.

Responsibilities

• Greet guests at entrances in a professional manner.
• Sell and scan admission tickets for events.
• Handle cash and operate a portable cash register.
• Verify tickets by color or date.
• Distribute promotional items and wrist bands when necessary.
• Manage check-in of will call and VIP guests.
• Assist guests with event or facility questions.
• Direct guests to restrooms, parking, ATMs, etc.
• Work with the team to ensure the best guest experience.
• Consistently offer professional, engaging and friendly service.

Skills

Cash handling

Customer service

Hosting

Fluent English

Education

High School diploma

Job description

CBD Kratom Backyard Arlington
1650 E Randol Mill Rd
Arlington, TX 76011, USA

Description

Arlington Backyard is your premier outdoor concert venue where Arlington goes to play. Located next to Globe Life Park, the 5,000 capacity venue features a unique experience unlike any other with spectacular views of AT&T Stadium. Arlington Backyard offers a great live music experience for seeing the country’s latest and most premier regional and national acts. Not limited to just concerts; the venue hosts over 250 annual events and serves as the hottest new event destination for major festivals, cultural activities and community functions. At Arlington Backyard, we are committed to delivering a concert and event experience where fans come together to create lasting memories.

Event Usher Responsibilities include, but are not limited to:

• Greet guests attending the entertainment events at each assignedentrance in a professional manner.
• Sell and scan admission tickets and passes from guests for each entertainment event.
• Securelyhandling guests' and companycash and operating a portable cash register.
• Examine tickets or passes verifying authenticity by using specific criteria, such ascolor or date.
• Adheres to training on how to use the ticket scanners. Cares for all loaned items and returnseach loaned item backto the Marketing team in working order.
• Distributepromotional items (souvenir cups, rally towels, etc.), credentials and wrist bands, when necessary.
• Manage the checking in of will call and VIP guests.
• Assist guests with answering any event or facility related questions.
• Direct guests to restrooms, parking, ATMs, etc.
• Work well with the rest of the team to ensure the best experience for our guests.
• Consistently offers professional, engaging and friendly service.

Event Usher Qualifications

• High School diploma or equivalent, plus at least one year of experience with cash handling, customer service and/or hosting.
• Must speak fluent English, other languages preferred.
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
• Reading abilities are frequently utilized, often when reviewing ticketing information.
• Basic mathematical skills are used frequently.
• May be required to work nights, weekends,and/or holidays.

The Event Usher position requires the ability to perform the following:

• Strongability to provideattention to detail.
• Carryingor lifting items weighing up to 25 pounds.
• Handlingobjects, products, cash and register, and scanning machines.
• Must be able tostayin one location at either the entrance orexit of the venue for long periods of time and safely/efficientlymove about the entire facility.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.