Event Transportation Onsite Coordinator

Randstad USA; San Francisco (CA); On-site; USD 73,000 - 76,000; Full time

Job summary

Randstad USA is seeking On-Site Support Agents to coordinate live transportation operations for high-profile events and projects in San Francisco. You will supervise passenger movement, shuttle fleets, and drivers to ensure safe, organized, and efficient operations on-site.

The role requires quick thinking under pressure, strong communication, and the ability to stand outdoors during shifts. Shifts include morning, evening, overnight, and weekends, with pay around $34.99–$35.00 per hour.

Qualifications

• Experience in event operations, logistics, transportation coordination, crowd control, or high-volume customer service preferred.
• Tech-Savvy: comfortable using mobile devices, logistics apps, and digital check-in tools in real time.
• Communication Skills: Verbal communication with the confidence to direct vehicle and pedestrian traffic assertively yet politely.

Responsibilities

• Coordinate onsite transportation operations to ensure safe, organized, and efficient passenger movement during events and projects.
• Check in drivers and passengers using designated apps/tools to confirm accurate rider and trip information.
• Dispatch drivers and vehicles according to fixed schedules and operational plans.
• Direct ingress and egress flow for large groups of buses, shuttles, and passenger traffic at event sites.
• Ensure appropriate signage, staging, queue lines, and passenger flow markings are in place and clearly visible.
• Assign and monitor vehicle staging locations to maintain orderly loading and departure operations.
• Serve as an onsite point of contact for drivers and passengers by answering basic logistical questions and providing directions.
• Monitor operations for delays, safety concerns, or discrepancies and elevate issues promptly to management.
• Maintain real-time communication with operations teams through approved communication channels and reporting procedures.

Skills

Customer Service

Customer Support

Active Listening

Education

High School

Job description

Randstad USA is seeking On-Site Support Agents to coordinate live transportation operations for high-profile events and projects in San Francisco. You will supervise passenger movement, shuttle fleets, and drivers to ensure safe, organized, and efficient operations on-site.

The role requires quick thinking under pressure, strong communication, and the ability to stand outdoors during shifts. Shifts include morning, evening, overnight, and weekends, with pay around $34.99–$35.00 per hour.